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January 2024 by don yelton
the staff was extremely through in discovering the issue with my brakes resulting in an extended service stay. the shuttle service was beneficial as I had to redo my schedule to, accommodate this period of time without a vehicle.as always the staff was friendly and helpful.
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December 2023 by Evan Cruz
Hands-down, the most professional patient and genuine people around. Very straightforward and fair. Never in my life would I expect something as complex as an engine change to be a smooth process, but Websters made it just that! Truly amazing!
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October 2023 by Nathan Allred
Webster's Import Service is the best place in town! Took my car for an oil change and AC repair. Also had them look over the car to prepare for a drive across country. Jorge and Wes were wonderful and provided great service. I was able to use the shuttle service to pick up my car and Steve was great also. Everything was checked over and a very affordable price that was better than I expected. I feel very comfortable driving my car across country now. Thanks so much Webster's!Services: Tires
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October 2023 by Tom Suher
As always excellent and friendly service - Webster's is top notch. In fact, they are so good at keeping my cars running in excellent shape and with reasonable service prices that I let them get old and forget to look at new vehicles even as the years march by.
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October 2023 by Charlie L.
Went to have alternator replaced and made a 10am appointment they said 1 hour labor 2days later called car ready quote for repairs 425.00 went to pick up 601.00 asked that wasn't what you quoted they said alot of generators out there like that makes a difference didn't call and tell priced iference national high average 500.00 they thought funny dealer cheaper that than that plus 38.00 environment fee bs never again.
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September 2023 by Wendy M.
I was referred to Webster's because my mechanic doesn't work on German cars and we had a new car. I was so impressed with this place and so happy with our car service. They not only answer their phone in person, but they are so kind and attentive when you come in. They are busy but never acted like I was a burden. They got my car in and out and made several helpful suggestions. I was super encouraged by the atmosphere and just normal people not trying to squeeze money out of me. I would highly recommend their service, if you need it!
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August 2023 by JustMeWhyNot ATLAM
Thanks so much for taking care of our cars also providing us Costco program discount. Jorge and Roger are very kind and helpful! Thanks so muchServices: Air & cabin filter replacement
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July 2023 by Roger Eckenrod
Without question, today's auto technicians require a great deal of training, experience, and technical skillset to keep you safe; operate efficiently and maintain value. I strongly recommend the professional service you will always get at Webster's.
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July 2023 by Dreighton Rosier
Excellent work on my car by competent, professional, friendly staff. I have been with them more than a dozen years.
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June 2023 by Joe B.
If you have trouble with a car, and the dealer is less than responsive (which is the norm these days) take it to Webster's. The Team is professional, provide timely communication, and they truly work on your behalf. I couldn't be more pleased with the results. Greensboro is lucky to have experts in the industry in the city. Hidden away close to the airport, but Google Maps will get you there.
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April 2023 by Tyler Hodgin
I asked for an inexpensive repair or a call before completing repair. They ended up replacing 1 of 4 vacuum solenoid valves for nearly $400 to fix a check engine light on a 2003 Mazda protege. I had already replaced 2 myself for about $45. These are located on the top of the engine and most don't even require tools. The labor for what they did should have taken 5 minutes and $30 in parts max. After I realized what they actually replaced I was furious and was told it was premium Mazda part and book called for 1 hour of labor. Learned my lesson. Went ahead and replaced the 4th one myself to avoid future issues.Service: General repairs & maintenance
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March 2023 by Charles Hill
I was greeted by the owner at the front desk. It was like talking to a old friend. I noticed he knew alot of his customers by first and last name. Nice waiting room with fast repairs. The technicians were happy to work there and was friendly as well. One of the best automotive repair experiences I've had in a while.Services: Vehicle Inspection
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March 2023 by Google user
Our 20-something daughter recently moved to the Greensboro-High Point area and needed to find a trustworthy auto shop. I took her VW Jetta to Webster's based on the positive reviews, and they lived up to expectations. I explained the situation that our daughter is 7 months pregnant and needs a car that she can depend on. The Jetta was running awful, engine revving up and down, all the dash lights were on, etc. They could've told me it needed thousands in repairs and I would not have been surprised. But the repairs needed were only $300 and the car has been running great ever since. They're honest and earned our trust \\u0026 business!
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February 2023 by Ron Schoolfield
While at the dealership for oil change and inspection, was "advised" that the brake pads were in need of replacement at the tune of $1,600. So, called and spoke with Roger and was given a very reasonable estimate which I agreed for them to do the work. After dropping the car off, Roger calls me 30 minutes later to tell me I still have around 15,000 miles of wear left on my brakes and advised not to replace them at this time. This kind of honesty and very fair prices are qualities that can be hard to find these days. I also noticed that his employees were courteous, positive attitudes and even smiles on their faces. I think that speaks volumes on what kind of business Roger has been able to build. I will be taking all of my future automotive needs to Webster's !!!
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January 2023 by Alexa McHale
The Webster’s Team is wonderful! I dropped my car off to be inspected after I had gotten in a minor car wreck and every team member was just so nice and knowledgeable. Roger was one I spoke to on the phone a few times and he was always happy to answer my questions. Highly recommend!Service: Vehicle Inspection