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December 2023 by Sheila C.
I purchased the special a few months ago and continued with the plan for $35 a month, and although there was ALWAYS soap left on my car, I prefer to detail myself. They recently charged me an additional $5, which i missed, for 3 months, including this month. When I contacted them about the extra charge, the system was updating and they could not access the billing - and no idea when it would be ready. I asked to cancel the service. I received a response that it was canceled with no comments on the overcharges. I even asked for a response to the overcharges - crickets. They don't even list the price point they were charging me! This place has cones on most of the stalls, only one vacuum hose style available, it used to be two, and always filthy. So I guess I take the loss and move on? They will not last. I'm looking forward to trying Calibers, likely much better and will not steal money from you! Rest in peace, Zips.
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November 2023 by jasmine love
WORST STAFF EVER ! I went to go to a car wash yesterday everything was normal till I got half way through. when I arrived there was only one girl working the car wash. Halfway through my car got stuck on the tracks . At that point it was no way for me to get out my car and get help so I decide to call the store but when I called it kept telling me no staff was inside and I called the location 10 time and no answer. As I was calling a car hit my car from the back and then another one hit the car that hit me once this happened the last car was able to get the staff to stop the car wash . Which then 2 worker came and asked me what happened. We tried to get the car on the track again for 10-15 min and then a 3rd staff member came out who was able to get back on the track. I will NEVER be coming here again
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November 2023 by William W.
Horrible. Been a member since the day this site opened. I just had the worst experience ever at this car wash with the so called manager. I approached him with kindness and respect about a possible problem i thought might have happened inside the car wash where my car was dented and scratched and if he could pull the video super nice about it. He was so disrespectful would not communicate saying his machines could not dent it would not walk outside and look at it told me to leave his business and not come back and I was looking to get something fixed for free. Then things got very heated and confrontational.
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November 2023 by thaddeus foddrell
Zips Patterson St. Greensboro...Keeps my cars shining all the time. Very Powerful Vaccums, Drive Thru Cleans wonderful, friendly staff, supplies available always, environment is safe. Thank God!
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November 2023 by Tom Smithey
Zips used to be a great car wash. Not so any longer. The prices went up by 20% and the quality of the wash is down which I attribute to lack of proper maintenance of the equipment. Car wasn't clean coming out. The rinse left a lot of soap and the final dry wheel doesn't work. Taking it off my list of stops.
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November 2023 by CJ Jones
I currently have a monthly membership here. When it used to be Wiki Wiki, the people were of better quality meaning they would spray the car off real good along with taking the brush and lightly washing the car before it went into the car wash. Today, I go through it and a tall skinny guy steps out and guides me in and walks back inside and stands there doing nothing. Also, the last dryer roll mechanism does not work at the end of the wash. There are no spray bottles out for each vacuum bay anymore either. I am looking to cancel my membership at for next month. These kids/young adults have no idea what quality work looks like and based on the owner who monitors it does not either. Very disappointing.
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November 2023 by Matthew Leighton
Wouldn’t let me wash my stock Toyota 4Runner. Said they didn’t want to damage my stock roof rack. I have never had an issue anywhere else. So strange.
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October 2023 by Debbie K.
ZERO STARS!!! The wash doesn't work and management doesn't take responsibility for it! I am from out of town. Ran through for the $18 wash. Went through and when we got to the end I noticed the blowers did not work at all. And when done my car was still full of soap! So I went back around and they told me to just go through again. I did, but paid more attention this time. We got to the sign for the "hot wax" but my car was completely still engulfed with soap. It was NEVER rinsed off. But this time the blowers worked so some of the soap was "blown" off. I went around again. The girl at the entrance said I could go through AGAIN. Doesn't matter how many times I go through if it doesn't work. The manager was walking passed so I stopped him. Showed him all the blue soap on my car. I explained I don't think your rinse is working. He said, it is. I said clearly there seems to be a problem because look at my car. He said maybe it was because of the roof rails. Insisted his equipment works. I explained the car was completely engulfed in soap when we got to the blowers and he said that's not how it works. I said exactly. He just stood there. Next to my soapy car saying his rinse works. I asked him to get into my car and take it through himself. He said no. I explained I was afraid the blue soap would stain my car. I finally asked if he had a bucket of water at least to rinse it off. He pointed me to a cart and said there is paper towel and windex over there if you want. I was flabbergasted. I just had to leave at that point. He was clearly NOT going to take responsibility for his wash nor rectify the situation. We drove 5 min away to a do it to it self serve wash to rinse. Never thought I would have to check reviews on an automatic car was. But clearly wish I had. I would have stayed away. WASTED $. Pictures are after I drove away and the soap was drying on my car.
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October 2023 by Justin S.
Besides the girl at the front, put my card in the machine, everyone in this business is about as lazy as you can get. I bought the top dollar wash for 30 bucks dude inside will not spray the bugs off my truck even though I asked him to because I've been on the road for 12 hours. I tried to use the mat cleaner machine and the guy talked me out of it for no reason set up machine it's gonna break. I'm so tired of going to American businesses and seeing that they're hiring the bottom of the barrel intelligence. Everywhere I go almost especially this place. The staff is like zombies. Just they're just bodies higher to impress. Offer something to these people to make them wake up. Low quality employees equals a low quality business equals a low quality. Return equals no business.
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October 2023 by Kachif Adefalou
The manager Erin who was on duty today 09/25 at 1:15 needs to go though serious anger management training. I have been coming to this car wash a little over 3 years now and today I noticed something wrong with the wash as I was going through it and came back to the office to get a few ash since my car wasn’t cleaned at all. The guy at the desk agreed that they were trying to renovate it and agreed to let me through but as I get to the gate this certain Erin who claim to be the manager on duty refused to let me in without a receipt even though she was the one that rang me in the first time I went through the gate. I strongly believe the first thing you do to a customer in distress is not to escalate the situation but that’s what she chose. This might have been the last time I went there.
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September 2023 by Joey E Williams
Went thru the car wash and the young lady accused me of showing her naked pictures of females and pulling out my private parts. The immature manager tells me to leave without a explanation, besides inappropriate behavior. He tells me this after he and I calls the cops, I refused to leave until he told me why. He only tells me after the cops get there. My argument is if I had done all that why would I had stayed there and call them myself. Them immature folks could have ruined my life for lies, I'm taking this thing seriously and I hope you guys beware of there actions. Oh yeah I didn't even get to vacuum my daughter's car...smh
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September 2023 by brandon hasson
Got a car wash here today. Parked to use the vacuums only to find that no vacuums were working. I asked about the issue and the attendant said they don't run the vacuums if there is a chance of rain because water may get in the vacuums. She said I could come back any time this week for the vacuum. I stated that it might not work out for me to do that and I wished they had a sign notifying patrons before purchase. There hadn't been any rain for 7 hours so this makes no sense. If this is a company policy, it should be stated before purchasing a wash so the buyer is aware. Very disappointed with this place.
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August 2023 by dennis horner
Great carwash. Friendly people. There monthly special is great too..
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August 2023 by Claire Lambert
I accidentally locked my keys in the car while vacuuming. Huge thanks to Aaron & Lenny who went above and beyond to help me retrieve them. Excellent customer service (and the best vacuums of any car wash around)!
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July 2023 by Jasmine Cole
Very great experience at this car wash. A young lady who goes by the name of Diamond helped me with explaining all the different washes they have and had a very positive attitude while doing it. Will definitely be back!!!
