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August 2023 by Laurie Mcmannen
Probably the only place I shop for jeans and shirts. They just always fit perfectly!
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April 2023 by Veronica Bottoms
Went to buy festive jeans..But they didnt have the pair I wanted in the store..Had to buy online. But store was nice & clean with good music!
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March 2023 by Amya Renee
Mathew is the best I enjoy my experience every time I come in!
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February 2023 by Clayton Washburn
Staff was rude. Placed a pickup order that said it would be ready in 2 hours at most. I came in right around the 2 hour mark, worker said it wouldn’t till the next day for really no reason. I asked why the website told me it would be ready in 2 hours and received no response. I became fed up with the service at that point and said I’ll just call customer service to get my order figured out. When they heard this, my order was ready 5 minutes later. Workers we rude even while I was browsing and had a question about item availability. Do not recommend coming to this particular store.
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November 2022 by Gregory Bruce
Nice place to shop customer service on point... ✌?✌?
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August 2022 by Madison Nay
I have never previously had a bad experience at American Eagle until today, 7/16 around 5pm. When I came into the store the greeter was kind per usual and we exchanged hellos. I went to the back of the store to look at clearance and had clothes to try on. I approached the counter where there were three employees and only one helping customers. I went to the two who were standing there and said excuse me when you get the chance could I please have a dressing room. They immediately looked at each other and one told the other to take me, she said she didn’t even have a key. Neither of them said a word to me. Nothing like “okay” or “it’ll be a minute”. It was carried as if I was an inconvenience to them and were both annoyed I was asking for help. Without a word said to me I walked to the back where there were a group of people waiting for rooms too. When one of the employees opened a room for me, instead of telling me the room was for me she just stared at me with the door open. Clearly I stood there for a sec wondering why she was just staring at me until I realized it was for me. Maybe if she told me the room was for me and not the two other girls that were standing in line in front of me, I would’ve known. I said thank you as I walked past her and she didn’t say a word. I get that working in a customer service job can be exhausting… I am a college student that has worked in customer service since high school and I work in the restaurant industry. I get that people can be jerks and you can have a bad day at work. I personally find there should be no excuse that when a customer is kindly asking, saying please and thank you, and being genuinely kind, they should not be treated rudely. I am always as kind to customer service workers as possible… because I’m a customer service worker too! I’m right there with y’all!!! There’s no reason to ever be rude to me when I am nothing but kind to the employees! Not sure if typing this review even accomplishes anything… creds to the greeter, she was kind and said goodbye to me as well, as far as everyone else… maybe be a little more kind, you never know what someone is going through :) thank you <3
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December 2021 by Tha Stoic Panda
Good selection to choose from but as for customer service, this place gets 1 star. New to the area and would rather drive an hour away than to go back there. By far the worst customer service. I felt uncomfortable shopping there. The sales associates made me feel like, “ it was me who should be working there and not them” (if you get my drift). I have never experienced this before in any American Eagle I’ve been to and am shocked at all the great reviews..maybe they have new employees.
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September 2021 by RaMarie Acker
I took my daughter to this location yesterday for school clothes and the staff went above and beyond to help me save money. Plus, they found and held my cell phone for me. To the gentleman who rang us up...you were incredibly friendly and helpful in all ways. Keep up the great work. I apologize, I could not remember your name for this review.
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August 2021 by michelle Scott
My daughter, her friend , and myself went shopping here today and had the best help.We where looking a cute back to school outfit and we got amazing help from Mathew Reason . He was the best. Everyone there was a great help to us , and we got what we came for. We will be back. Thank you guys.
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August 2021 by Kelley Franks
Customer service was awesome! The gentleman that helped me was great. He was also my cashier. I would have gave the store 5 stars if it wasn't for the MOD. He was extremely rude. There was a misunderstanding on a price. The cashier & I figured it out & I thanked him. The MOD was rude and I was embarrassed.
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July 2021 by Charlotte Hawkins
Sales people are WONDERFUL.
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June 2021 by Stacey Woods
I love the Greenville American Eagle!
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May 2021 by Kristy Eakes
This team was so helpful, I found exactly what I was looking for!
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May 2021 by Ashley Eakes
Love the staff and store
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February 2021 by Heather Holder
I love this store however, I can never find my size in jeans and to many shirts that don't cover your belly. Not everyone is 21
