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February 2024 by Brianna Carter
I switched from one service provider to another. My representative Elijah was helpful and very knowledgeable. Every question I had was answered. Customer service was phenomenal.
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January 2024 by Jennifer Marks
Richard was awesome! He always is attentive and knowledgeable. He has handled our phone upgrades and plan changes through the years and ensures we have all the information needed to select the best phone and coverage plan! A+ customer service every time!
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January 2024 by Denise Clifton
William Brewington was excellent he did a great job with helping my husband and I in getting phone for our family he need a raise. Great job
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January 2024 by Anna Grace Lunsford
My boyfriend and I switched from Verizon to att about a month ago and not only is our service phenomenal but the service that was provided in the store with the rep Danelle was even better she made the process very simple and was very patient with us!!! If your looking to get a new device or switch to att i recommend not only att but going to see Danelle at this location!!!!!!
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January 2024 by Isaac Quintero Linares
They don't explain things well came from out of town wouldn't help me and said I could do everything online what's th point of having a store if they will just tell to look up the deals online and payments.
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January 2024 by El alterado
Worst at&t store I've been to employees would not explain there deals and didn't even stop looking at there phone when they where supposedly helping me out
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January 2024 by Jay Howell
Time was excellent
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January 2024 by Derrick Taylor
Very convenient and professional ...issue was resolved in less than 5 min
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January 2024 by Cheryl Green
Richard was my representative and he did what was needed to handle what I needed done. Happy Holidays and thanks again Richard for your help. I’ll see you soon
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December 2023 by Mkpatel Patel
All over Very good service ?
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November 2023 by Kathy Nethervutt
I was on a 5 hour trip and my phone stopped working. I pulled into AT&T and an employee greeted me and took care of my phone and had me back on the road in less than 15 minutes and there was no charge. Outstanding service.
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November 2023 by Sarah Key
The Kady that helped me with putting my mom on the account was amazing and fast. Thank you
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October 2023 by Cecilia Medina
The last 4 times I enter everyone was knowledgeable about products and service. This gave me total advantage to make the best pricing decisions and received the best product. Thank you and sorry I don't remember your names. I got nothing but love for the team. Greenville NC team rocks!
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October 2023 by Annette Rodgers
I am very dissatisfied with the service at this location and AT&T Loyalty Dept. I transferred my phone line from US Cellular during a promotion which gives you an $800 credit on a trade-in. I have not received my credit and it has been months. Customer service and their loyalty dept. claim they have no record of me turning in a trade-in. I turned in the trade-in to an employee named Richard. He was suppose to have recorded the trade-in which he apparently did not. So guess what? They cannot or will not make it right. I am paying for my phone without the $800 credit or any other kind of compensation for Richard's incompetence in doing his job. He needs to be fired for not handling my transaction properly. So I am saying BYE BYE to $800, AT&T CELLULAR & DIRECTV STREAMING!!! You have lost this customer. Lesson learned. Always read paperwork and make sure you are given proper receipts for EVERYTHING!
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September 2023 by Anna Pearson
I was there August 24th, approx 5:30 p.m. my phone kept dropping calls. there was a black guy helped me, very pleasant n helpful. He couldn't fix my phone. He used store phone n put me on with customer support. He left the store. White guy with beard came over n put info into tablet. I asked if he wanted to talk to support to know what's happening. Rudely said no. He had attitude when talking to me like he didn't like his job. Then put a new sim card into my phone and then my phone starting working n didn't drop any calls. Maybe he was having a bad day, but that was not a reason to have a bad attitude with a customer.
