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November 2023 by Alexis Guyton
First entering the store it's quiet and clean. Very very clean and tidy. The woman's boots are sad compared to the mens and I couldn't find what I was looking for. The first female employee that walked up to us was your basic customer service, "Hi how are you can I help you with anything." Very standard and familiar, no problems. We looked around and couldn't find the boot style I liked so I decided to try on a few boots to find my size and maybe try out a different look than what I originally wanted. The second woman that walked up to us asked if we needed help with anything but her attitude seemed more suspicious. I can't tell what it was but it immediately made me felt unwanted in the store. I asked about the selection and if they had anything like the boot I wanted. She said no and that I may have better luck on the website instead of in store. Which is fine, i get it. I thanked her, to which she said nothing, and walked out feeling weird. My company immediately said he didn't like her and that her tone seemed off. If I'm going to spend 2-3 hundred dollars on one pair of boots I might as well shop online. I would have preferred if no one spoke to me at all rather than making me feel the need to leave immediately. But, that's life.
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November 2023 by John Carver
Great selection! Personable, knowledgeable & professional staff.
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September 2023 by David Birdo
No kids clothes and few to none boot cut jeans. Other than that the place isn't too bad. Especially if you're into skinny jeans.
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September 2023 by Forest Brown
I enjoy shopping at Boot Barn, and have made purchases at several of their store across the USA. My hat off to the Boot Barn in Greenville, NC. The manager and staff are “top notch,” always pleasant and helpful.
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August 2023 by Richard Moss
Love the people there they was so much help and I love how they had a bunch of boots
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August 2023 by Minnie Hixon
Nice shop ,pricey but nice stuff staff was curtious at checkout.Boots were on clearance original price 129 market down to 89 but at register rang up for 49 cool
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August 2023 by Ernest Dezendorf
Store is so clean and staff is extremely friendly
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June 2023 by Lindsay Spivey
My husband and I went today for the first time! This is where we will do our shopping going forward!
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May 2023 by Mike Gray
Huge selection of western wear for men and womenHundreds of boots and Hats to choose from, plus great apparel
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May 2023 by Taco
If you like boot and somberos, this is your place to go!!!
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April 2023 by Roland Thatcher
Love this store. I enjoy the upscale atmosphere compared to the other bootbarns I've been to in the past. Got some nice Cody James stuff and my hat reshaped. Will do again.
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April 2023 by ruben piedra
Worst place go to they messed my hat even worse than Raleigh location. They told me to not wear my hat for a long time so it can go back its original shape. Corporate didn't care and the hat is brand new never worn. country connection better customer serviceBetter place to waste your money.
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March 2023 by bobby tyson
Took my daughter and she got a pair of boots. Good selection.
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March 2023 by Kevin Hayner
Good selection, couple boots were mismatched. Looked at the black Dan Post boots, and some had high gloss and some more matte finish. Of the 3 pairs, no boots looked alike. They do have a large selection, but the staff that I talked to were not very knowledgeable. My son was looking for the first pair, but when asked a young blonde hair girl to measure his foot, I was informed that they don't measure feet there. I asked for a shoe guide to measure myself, and they don't have. She said, "Try the boots on, and if he needs bigger, then go bigger." Unfortunately, we didn't get a pair that day. Asked if they had any oilskin dusters, just got a blank look. I found it later, myself. I hope if we go back that I have a better experience.
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March 2023 by Maricruz Vieyra
We left my now husbands hat at this location during their grand opening to get stretched a little bit, we were told it was going to take a couple days and they would call us. Well we never go a call and two weeks passed. Finally I called Friday because we needed it Saturday for our wedding and that has was supposed to be part of his outfit. When my husband picked it up Saturday morning the hat was over stretched and the shape was all messed up. The hat was sturdy when we dropped it off but when he picked it up, it felt all flimsy. The hat no longer fits my husband, the lady told him to just not wear the hat for a while and it "would go to original shape" but that hat has no fixing. It is completely ruined and he was not able to wear it to our wedding ceremony. Defiantly do not recommend if you need anything stretched or reshaped. If they would of told us from the start they didn't know how to do it, it would of been fine and we would of taken it to Country Connection but Boot barn is supposed to be good so we wanted to give them a try. never again.
