ECU Health Firetower Medical Office

Family Practice
Hours: ECU Health Firetower Medical Office provides primary care for all ages, focusing on personal care, knowing a patient's health history, and offering easy access to quality care for both body and mind. Services include preventive care. Many patients report excellent, professional, and thorough care from the doctors, describing them as amazing, caring, superb listeners, and invaluable. The doctors are noted for asking pertinent questions and providing helpful information. However, some patients express significant concerns. There are reports that a new business model has created a stressful and tense office environment, with perceived pressure on billable hours. This has led to staff changes and patients feeling uncomfortable. Criticisms include not being able to ask the doctor questions without a billable appointment, doctors not having enough time to discuss issues, and long wait times of up to two hours. Some feedback indicates patient concerns are sometimes ignored.

• 0.66 miles

  

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1. Greenville, North Carolina