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February 2024 by Phillip G.
Great rate! Awful service no wonder their rates are so good lol finance my daughters car through the branch in Greenville and everything went well until we went to set it up for auto draft. Good thing I was paying attention and noticed that they didn't do the withdrawal went back into the branch with a check to make the payment so that I wouldn't get a ding on my credit, they had no record of us filing any paperwork for the auto draft. Put it all back off on us. My wife is a banker with a masters degree. I'm pretty sure she can set up an auto draft for a car since that's what she does for a living on a much larger scale. Had to fill out all the paperwork again and resubmit. Hopefully it goes through this time. Bottom line is don't trust the branch. Make sure you make copies of all of your paperwork because you will probably end up having to resubmit it. I don't really feel like they know what they're doing.
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November 2023 by Ella Simmons
I love how they watch closely when your account look a little strange.
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May 2023 by Judith Brooks
Very nasty attitude will never go back .would give a zero but I can't .don't have that choice.
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July 2022 by Emmanuel Trembly
Katie is a fantastic loan officer to do a deal with on a loan. We work some crazy hours and the run of the mill 9-5 hours wouldn’t work for us. NO problem Katie works just as hard so she makes the deal happen no matter how late it gets to be. On top of being there when you need it, this was also the smoothest car deal I’ve ever done. Then when the deal was done you could hear the joy in Katie’s voice that we got what we wanted. Passion people that’s what makes you good at what you do!! Thanks Katie!!I’ve dealt with this credit Union for years and you will not find one better!! It really has that hometown bank feel.
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July 2022 by Bill Lamanteer
First flight changed their phone system & I havnt been able to check my ballance in over a week & if I go to a outside ATM it charges me a few. I hope this gets fixed or it may make me close my account.
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July 2022 by Kaidn
Wonderful wonderful wonderful!!! Katie is amazing and I highly recommend her to anyone who needs a loan through this branch!!
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March 2022 by James Onorio
If you're wanting to purchase an RV and need some financing, talk with Rachael Moore. She makes the process very easy!
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February 2022 by Erika Speller
Omg I just going to give up. Been having such a hard time finding a great bank and help with financing my car. Man Katie was a definite lifesaver! She was extremely kind and patient! And did more than the bare minimum to assist me. She went out of her way to make sure that getting this car or a car would be a great experience! I will be informing my people of them
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January 2022 by Karen Turnage
What kind of bank will not give you change for a $20 bill because you are not a member. Unbelievable! First Flight is not much of a bank, they need to come back down to earth. Apparently they are not interested in new customers. I could have become one.....
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August 2021 by Jack Besecker
Always good customer service. Could use more ATM options. Not many FF ATMs around and the charges when traveling outside the area double the norm.
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June 2020 by ICE MAN
Costumer service is fine, but the lack of ATMs in the area and getting charged twice for using outside ATMs.
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August 2019 by Spam Promotions
they are very unprofessional here. I walked in one day I’ve over heard one employee talking about another employee. I work for a branch and we don’t talk about each other we help one another.
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June 2019 by Julie Howard - WHR
My experience with obtaining a loan through First Flight Credit Union has been the best ever! They came highly recommended from a friend and did not disappoint. From my first phone call to inquire about rates and loan possibilities to being able to close the loan using DocuSign, this process has been smooth and clear. Katie has been so helpful and willing to answer every question and go above and beyond my expectations. She definitely made me feel like "family". I definitely plan to continue with this bank.
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June 2019 by Bill Monroe
The people are friendly and always very helpful. I've been a member for over 13 years. The service at Greenville branch consistently exceeds that of other locations.
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June 2019 by Harold McMillion
I have been a member for 19 years at the Greenville branch. The customer service is outstanding!
