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February 2024 by Justin S
How is it still alive
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November 2023 by Anagha Malur
Found what I needed. The store is very beautiful right now.
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November 2023 by DJ SSassy
Didn't like the way the registers were done. Long lines 2 people working , store manager rude and unprofessional.
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September 2023 by Staneyl Drewery
These store has really gone down in appearance and the floor clothing departments appearance. I can remember when store really looked upscale. Time for a good renovation.
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September 2023 by ben rodnick
My wife and I had to wait 20 minutes before we left, while 7 employees tried to ring up 2 people. They obviously do not know how to (a) work the POS and (b) how to manage a line customers. We where next in line and not once did any of the 7 employees looked up or acknowledged us.
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September 2023 by Efrain Peralta
Good products. No is much available like before
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September 2023 by Ray Wachter
Was typical of JCPenny's. Seemed a little understocked but could just be as a result of sales. Bought a nice cologne, for a decent price. Although it wasn't flush with employees, the ones that were there annouced themselves and were available to help.
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July 2023 by Karen Agee
Had a perm today by Miss Pearl in the salon. She's great. Very professional and good at doing hair. All staff friendly and professional salon very neat and clean.
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June 2023 by Carl
This store is going through a major remodeling. So much so that I stop and ask the store manager, who happen to be on the floor consulting with a staff member, if the store was closing. Although I did not find what was looking for, the staff was friendly and courteous.
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June 2023 by A Google User
This chain seems to be failing. Very few registers open and crowded displays.
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May 2023 by Chris
I'd give five stars if there were more than two employees in the entire department store...
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February 2023 by Tim Hill
Couldn't find help, but when we did, they were very nice. Would be a four based on not being able to find help, but with the prices and sales I had to give five.
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February 2023 by R. Parker
Selection is average at best ?. You have to hunt down an employee to assist you. Need handicap accessible doors ??. Plenty of parking available but watch out for speeding traffic.
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February 2023 by Deborah Jalali
Looking for a man's dress suit for my son. The store was not busy. Staff was, well not sure where they were, but that was fine. Able to find a smart looking suit and tie. Great sale going on that saved $136.00 on the total purchase! Gotta love that! The lady at check out was very pleasant and nice.
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January 2023 by J.C. Hammerle
I have always liked JC Penney. My only complaint is like most retailers today, customer service is lacking.
