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January 2024 by Lance Parrish
I recently bought a 2023 Ioniq 6 here, and the purchase experience was phenomenal. My partner had been wanting an electric car for a while, but we had recently paid off her current car and weren't needing to replace it for any reason, but we decided to come check out some cars they had on the lot that were heavily discounted. The salesperson, David, came out and met us, asked a few questions about what we were looking for, and set up a test drive.Now my wife is used to salepeople ignoring her and talking right at me instead since I'm a guy, but once David heard the car was for her and not me he did the opposite. He was great and answered all of my wifes questions, encouraged her to drive the car, and was just very respectful and pleasant to deal with. We decided to sleep on the decision as we always do, and they were very respectful and weren't overly pushy. The next day we agreed to get it, and they got us a very good deal including a generous trade in offer for her current car that wasn't far off from what I was planning to list it for. Even the finance guy was pleasant, which was a big surprise from previous car purchasing experiences I've had.Overall, it was a great time, and if you are looking for a new Hyundai I'd reccomend this dealership highly. David and his sales manager MJ were both great.
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January 2024 by Mike Rizzo
Recently purchased a used honda Ridgeline from Joe Pecheles Hyundai in Greenville, NC. It was a very enjoyable experience. My sale representative (Tiffany) was professional and thorough. The manager, Josh, came out to greet me and assess my needs. He came back with a very reasonable price. I accepted and I was out of the dealership in under an hour. It was a simple, seamless, and enjoyable experience. Thanks! I will buy there again!
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January 2024 by Shena
I'm very happy with my services at hyundai. They were honest and thorough and very understanding understanding handing my situation and repairs with my vehicle. Both the 2 gentlemen at the front office for service repairs were very kind and professional. Sam was the main gentlemen handing my car services and he got the job done.
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January 2024 by Joshua Farmer
Managed to be a dealer’s first sale, guy went by Jack, and he was a good one.Very articulate, highly knowledgeable of the product, and had a very human approach to the sale. I’m not a business oriented person, I frankly despise the dealership culture and claim hesitance to anyone I meet in one, but this visit was an exception, and I appreciate how smoothly the transaction went with not just me, but with my family as well.
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January 2024 by Sandra Curry
Tiffany and Jack were wonderful! Comprehensive overview of car features. Answered my many questions. Love the touch-screen. I was shown how to find and program when needed functions and amenities that I was used to using. I was repeatedly told to call or come back by if questions arose after leaving. Patient and not pushy. Asked questions of me to determine which Hyundai best fit my needs. From being greeted to completing the paperwork, I was treated with courtesy and respect. All were very welcoming and friendly.
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January 2024 by Michael Worsley
Excellent service department! I had a major component fail which was still covered under the manufacturer's warranty. The service team followed the process required by the manufacturer and did an excellent job communicating with me throughout the process. It required several service visits to monitor the issue and every visit was scheduled and completed in a timely manner. In the end, the manufacturer stood behind the warranty and the service department completed the repairs. The Service Director, Advisors and Techs did an excellent job throughout the process.
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November 2023 by J Francis
I can't possibly rave enough about this dealership. Firstly let me start with appearance and selection . They have a big inventory with so many choices for really any budget . The cars are all so beautiful . The building when you walk in is so nice . I went to so many dealerships over the last month and I can honestly say they had the nicest dealership . They also have the nicest sales people. They are very attentive right off the bat.. Not pushy . I had Anthony Sutton. He was an absolute joy and so very helpful . I highly recommend him . He made me feel important and explained everything . He knew exactly what I was looking for. I felt comfortable with the entire experience. The finance department was also top notch . I thank them for all the hard work . I couldn't be happier. I now own a 2024 hyundai tucson. Thank you all so very much!!
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November 2023 by Joseph Rodriguez
The part I needed was in stock. Repair was completed quickly, but was expensive because the part was not covered under warranty. Customer service was great, given the circumstances. This is the second fuel injector have lost in the last 6 months. The vehicle is less than 3 years old. This part should be considered for a recall. 2022 Hyundai Tucson Limited.
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October 2023 by Sasha Sullivan
Always such a great experience coming here, but today really was exceptional! I found a nail in my tire and called. Sam answered and was able to get me in during my lunch break and patch my tire immediately! He was so fast and helpful and very kind. I was panicking a bit because I've never had a nail in my tired before so I'm happy it went so smoothly and very cheap too! Definitely recommend this dealership, great customer service! Thank you Sam!!
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October 2023 by Nicholas Noel
Overall very satisfied with my experience. They did not have the model I wanted, but they were able to locate one from another dealer and had it delivered for me to pick up in just a couple of days. We were able to work out an acceptable offer for my trades as well.
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September 2023 by Wanda Glover
This was the most pleasant car buying experience ever! Everyone was so professional and easy to work with. Please consider them for your next new car!
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August 2023 by Aletra Parsons
I was pleased with the service that I received at Joe Pecheles Automotive. The Service Department staff was professional and courteous.I would like to especially thank Austin for his assistance, in walking me through the process. He made it easy to endure considering the amount of time it took to complete the job, which I was prepared for; thank you Austin.I would also like to thank Sidney who transported me to and from an appointment. He was professional and pleasant to talk with.I am pleased that my vehicle is running so much better. Kudos to Joe Pecheles and Staff.
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August 2023 by BJ Smith
We recently had the pleasure of purchasing a Kona from this dealership, making it the perfect first car for my son. After exploring various options, the Kona stood out because of it's style and safety features, and we found ourselves consistently returning to it. Zech, our knowledgeable and friendly sales representative, truly made the experience memorable. He patiently walked us through the car's features, generously accommodated multiple test drives, and struck the perfect balance between staying connected and respecting our space. Zech's approach was refreshingly genuine, and his guidance was invaluable in our decision-making process.MJ also played a significant role in ensuring our satisfaction. Allowing negotiations to take place over text was a convenient and effective approach that worked seamlessly. He was receptive to our needs and went above and beyond to arrange for us to pick up the vehicle later in the day, showcasing their commitment to customer convenience.Due to the dealership's high level of activity on that particular day, we couldn't complete the final paperwork. To our delight, the finance manager extended the courtesy of letting us take the car home that evening, even before the paperwork was finalized. This small but impactful gesture highlighted their understanding of the significance of a first car, sparing my son from the anticipation of an additional day's wait.Several weeks have passed since we brought the Kona home, and the joy it brings is palpable. My son eagerly grabs every opportunity to drive it, and I must admit, I've found myself enjoying it just as much.We're grateful for this dealership's friendly staff.
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August 2023 by Makaila Nay
Fantastic customer service. Jalen was incredibly knowledgeable about the car I was interested in and Zech made the purchase process a breeze. Choosing Joe Pecheles Hyundai was easy due to the exceptional service and staff. (Joe himself even came up to say hello) Special thanks to MJ, the manager, for working closely to secure me the best deal. Thanks Hyundai!
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August 2023 by Bradford Carter
Had a tire blow out as I was passing the Pecheles dealership. Limped into the parking lot on the rim. A staff member came out immediately and offered to help me install my spare tire. I asked if they could order and install a new tire for me since the original tire was not able to be patched. They had a new tire ordered, delivered, and installed within 24 hours. Pricing was very fair. It's hard to fuss about that kind of experience. They treated me exactly as I would hope to be treated.
