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January 2024 by Robby Smith
Poor attitudes and extremely unprofessional
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December 2023 by Summer B.
Everyone was nice and I was quickly taken back. Blood draw went well, would definitely recommend coming here.
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June 2023 by Jason Sims
Not sure what you folks are talking about but the young lady who checked me in was a pro! Very polite
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May 2023 by Jessica
I would never want anyone to lose their job, but the lady that work in the front desk with a little Afro has a horrible attitude every time I come.
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April 2023 by Dennis Schultz
Apparently employees can show up late to open business and it's ok. Then be rude to people outside waiting because you showed up late. These people here in Greenville are just sorry.
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September 2022 by April Joy
Went in for a drug screen for graduate school. The disgruntled gentleman at the front desk, had an attitude and raised his voice attempting to get my attention. He was upset that his co-worker was assisting an elderly couple to check-in. I informed him he may be having a bad day but it is never ok to raise your voice in the workplace. To check-in, we must use our license for identification. To obtain my attention he could’ve called me by my name; which was right in front of him. At any rate professionalism should be top tier when you work in healthcare.I’m only giving it 2 stars because Ms. Yarrell was kind, courteous and professional.
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August 2022 by Cameron Teague
Made an appointment a week ago for 10AM for a drug test today. Got there about 15 minutes early and when I tried to scan in the lady at the front desk snapped that drug tests didn’t start until 10 (didn’t even say hey or can I help you or ask what kind of appointment I was there for). I went outside and tried to click on the link in my confirmation email to sign in that way but the link didn’t work. Tried going back inside but there was someone on the sign in kiosk (guess it was fine for him to sign in a few minutes early?) By this time I had driven 45 minutes and had been holding going to the bathroom so long I couldn’t hold it and left. Gigantic waste of time and very rude employee at the front desk.
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August 2022 by Jennifer Burke
Worst company to deal with. Staff dont care, will hang up on you when calling, rude, they must advertise that they only want uncaring staff when hiring. Can wait for there to be another public testing facility businesses can use.
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June 2022 by Ben Smith
My fiance and I showed up, got checked in, they took care of both of us within 2 min. Two drug tests and a lab draw done in less than 10 min (and my form wasn't even in the system so I had to call my company because they didn't send it). My fiance had a 3pm appointment and I had a 315pm appointment, we were back in the car all done by 313pm. Excellent service.
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May 2022 by Dalida Tayler
Check in is a mess. You have 1 kiosk to use while girl at reception is just sitting there. Then once I checked in. Girl behind reception calls me over like I was a dog asking me for my blood work order.Not a great check in experience
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September 2021 by Ronda Singleton
These employees have the worst attitudes that I’ve ever experienced in my life. When you come to the counter the employee greets you with the question “& you are?”. I’ve never in my life seen anything like this. When I went to the counter and asked about my drug screening time she advised me that they didn’t start until 10am and just walked away without me asking more questions. Whoever the manager is at this location really need to conduct in-depth training on customer service & how to properly deal with their clients.
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September 2021 by Emily Bunner
Place was filthy and there were multiple sterile violations just from what I could see in the lab room. It was almost disturbing. Staff were talking about shopping while multiple people were being assisted. Only one woman did her job.Results were never faxed to Cleveland Clinic, and when they were contacted they told my physicians I never came in. This is not somewhere to be if you need important blood work sent out or if you prefer a clean/safe environment. Not looking forward to calling them on Monday and trying to retrieve my lab results. After a blown vein and missing reports, I’ll never be back here.
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August 2021 by Teresa Hardison
Went for a pre employment drug screen and Shannon Carmon was so sweet and nice. Really made you feel comfortable. I had no appointment and was way early since drug screening doesn’t start until 10am but she got me in. Highly recommend this location!
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August 2021 by Ethon Gritter
Great and friendly staff, Shannon and Brooke knew exactly what customer service was
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June 2021 by Amanda Thompson
I read the other reviews and I didn’t know what to expect. I was in and out within 10 min. Made an appointment online, checked in from the car and almost immediately got a text to come in. The guy working upfront and the phlebotomist/lab tech were friendly.