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February 2024 by Patrick Castin
This is not the only time this has happened but I Went to the 10st Lowe’s to return/question on returning a garden sprayer I bought 6 months ago and the item doesn't work, two employees at customer service had a conversation while I stood there waiting, then she took a phone call, when I asked if I could return the sprayer she kept saying “normally we don’t” then she came up with a 90 day rule. Whatever happened to customers first. Why sell junk! All about making money and selling junk to profit.
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February 2024 by Chicquita Levy
I shop at both locations often. This review is for the 10th Street location. Excellent customer service especially in the paint department.
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February 2024 by Michele M Powell
Absolutely best home improvement store for all my needs. I have the best customer service here and enjoy a Veterans discount.
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January 2024 by Steve Hamilton
Employees were helpful in finding the right tools I needed.
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January 2024 by Bonnie Toyou
My order for in store pick up went well.
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January 2024 by Chris Jenkins
At this Lowe’s location Matt was profiling me and my guys and Lowe’s needs to handle this because I’m a platinum MVP member and spend alot of money at Lowe’s in general
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January 2024 by Ryan Boyd
Thank you Rick for helping me. I’m new to living in my own place and you did an amazing job helping me out today. Hope your future is filled with success!
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January 2024 by Sammy Jo Harris
Was overall good experience! ?? can't complain except I got a key made and it didn't get cut correctly so wouldn't work.
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January 2024 by Charles Hutchison
Friendly and helpful staff. The store was clean and organized. Their inventory matched the website/App. I also appreciate the pet-Friendly atmosphere.
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January 2024 by Mary Brantly
Poor assistance consistently… went there twice recently on 2 occasions. Items were not put under advertised prices… an issue at check out. Then a Christmas item had a huge 50%off on it clearly matching item, but rang up full price and checkout attendant said it’s not on sale. I gave up and left. I m so sad that Home Depot closed?. They were awesome.
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January 2024 by Faith Miller
I went in not knowing anything and needing help finding a present for my boyfriend. Ms. Tracy and Mr. Jeff helped me so much. I can’t wait to give this to my bf for Christmas!
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January 2024 by Maurice G
Went for UTV for a Christmas gift for my father-in-law! Customer service tried to sell an overly used one Axis 500 that has a dead battery and missing features, trash filled and dirt on the tires. No one has any details to help find and completed the sale of one. We had to drive around to find that the other store lied about having them in stock! Loss of almost $9000 purchase ?
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December 2023 by Tinsley Y.
We purchased an extended warranty for the Maytag washing machine we purchased at Lowe's in Greenville, NC. When it stopped working, a repairman came to our house, said the machine needed a new board, that he would order one, and it should arrive within ten days. That was in late November. It's now after Christmas and we have gotten nothing despite repeated attempts to get the service done. We finally paid a local repairman to repair the machine for $150, but we're still out the $300 we paid Lowe's for a useless service warranty. Naturally, we won't be making any more purchases from Lowe's.
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December 2023 by Tarshia Edwards
It's always one of my favorite places to go for home improvement. I am a veteran, and I like my military discount.
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November 2023 by Vivian Boulanger
Love this store. However, I will not be back. I DO NOT LIKE SELF CHECKOUT!However, I did appreciate the young lady who assisted us.
