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February 2024 by Scott Walker
So you know when you are looking for something and not quite sure what you need but you know there surely is someone who can help??? My wife needed some new colors of makeup due to hair color change and we made our way to Merle Norman in Greenville and Debbi helped us. She was such a joy and oh so helpful. If you need some fashion accessories, makeup or some fancy cloths come see the team. You will be glad you did. Tell them Scott sent you in for Smokey eyes.
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August 2022 by Wandering G.
At one time I would have given this place 10 stars if it would have allowed but things have changed. The aestheticians are inexperienced and more worried about adding extras to your bill. I paid for a European facial, this service includes 2 specially picked masques for your skin but I was charged 50 extra dollars for the treatments . My friend was charged extra for extractions , something that is normally included in facials, her bill went from a 70.00 service to a 140.00 service when it came time to check out. This place needs to get it together if it wants repeat clientele.
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April 2022 by Adrianne H.
Until some changes are made DO NOT WASTE YOUR MONEY!!! Went here for a girls day... upon arriving the changed my start time without my knowledge/ confirmation and told me my services would be cut short. No apology and blamed the text message service they use. Then our itinerary clearly stated lunch would be served at 11:45. Went to the designated area an over 5 women were waiting for lunch only to be told chips and donuts were lunch. Some of the chips were even expired! I gave one star because the massage therapist was great! The manager was rude and snippy! What was suppose to be a fun and relaxing for so many turned into a disappointing experience. I came here 2 years ago and loved it. I'm not sure what changed but please do yourself a favor and book elsewhere!
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April 2022 by Tahnika B.
I DO NOT RECOMMEND THIS PLACE. The older lady at the front is very snippy. we made reservations for 4 ppl at 11:15. We were told to be here 30 min prior so we showed up at 10:40. Upon arrival, the lady at the front told us that our services started at 10:45 and we were still completing paperwork. We told the personnel that it had to be a mistake because we had texts reminders for the 11:15 and we booked for 11:15. The front desk admitted that there was an issue with the text system etc. and our services timeframe was cut short due to the confusion. I'm very dissatisfied with the way everything was handled and the front desk manager did not offer an apology. Instead she insisted that we had the wrong times and the text service was to blame. Terrible service, terrible treatment of guests and I will not recommend this place to any of my military and civilian friends. ZERO STARS!!!
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April 2022 by Ashley M.
Went for a spa day with friends, they took it upon themselves to change our start time with out letting us know then cut our services short. When we confronting them the manager she was rude and said she talked to two of us and confirmed when none of us at all spoke to anyone about any changes and the confirmation text we received was our original time. We were also told they would have light refreshments and on our itinerary we received upon arrival stated snacks would be provided then another spot told us the time lunch would be served. Multiple people were in the waiting area where it stated lunch would be waiting. When questioned about lunch they said what we see is lunch they have bags of chips and granola bars. Also one of the other woman from another party grabbed a bag of chips and they were expired. Very disappointed will not be spending anymore money there.
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December 2021 by Kimberly Outlaw
I love it. Highly recommended.
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December 2021 by Kathi Michelle Smith
Great relaxing mother-daughter bonding experience. Ginger was super nice and welcoming, our massages were great, and the relaxation lounges were perfect. Only negative part was that when we returned the neck pillows as we were leaving, a different receptionist asked us if we had paid? We had given our gift certificates 2 hours earlier upon arrival. Why would we be coming out of the restricted area if we hadn’t paid? Why would we have received the services if we hadn’t paid? She said that in front of everyone and we were embarrassed and confused. When we told her we had given our gift certificates 2 hours earlier, she became defensive and said “Well I don’t know who you are!” Another receptionist said one of our gift certificates had already been redeemed, but quickly admitted that she had made a mistake when I asked her what was going on. When we left, my daughter asked me if we looked like we didn’t belong there for the reception staff to have given us such a challenging time. That was not going to ruin our lovely afternoon, however. That just indicated that she needed some additional training on professionalism, manners, and common courtesy.
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October 2021 by Tamra Harris
I treated my sister and friend to a relaxing afternoon at the spa! It was so refreshing. Great service and staff.
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September 2021 by Kayla Davis Jordan
Hands down the best pedicure I've ever had! Inez was very skilled and I recommend her to anyone coming in. If I could get a pedicure here everyday, I would! (This coming from someone who's never been a fan of pedicures to begin with!)
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June 2021 by Laurel Boone
went for a Brazilian and had Lexi. she did such a good job and was so personable. will definitely be returning
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June 2021 by Lynn Caverly
Nothing so far. Everyone is friendly and kind.
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June 2021 by Shakia Moore
Everyone is always so polite! This place is clean, and quiet. They do an excellent job!
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March 2021 by Joanne Burchette
I really enjoyed myself I will be back awesome staff and beautiful and clean seatings
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October 2020 by TJ Siebels
Got a gift certificate from my fiancé 4 years ago. Never had a massage and felt awkward about the whole thing. Sheena was awesome and broke the tension! Thoroughly enjoyed our conversation and I’ll be back. Sara Rose is awesome too! 5/5!
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February 2020 by Dana Anderson
Really awesome staff so pleasant
