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February 2024 by Anita Heckstall
We were thoroughly pleased by the care that the staff provided to Harley. If you are looking for compassion, professionalism, and quality you will definitely find it here.
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February 2024 by Thomas Sanders
Thanks for saving my boy ❤️
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February 2024 by Ciara Wallace
My experience at the pet emergency clinic was amazing Mrs. Neffey was amazing and so helpful and polite I definitely recommend
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February 2024 by R s
Our cane Corso had a litter of 11 puppies everything seemed fine over 12 hours later she passed a 12th one that wasn't alive so we called them not knowing if something was wrong or not ,they recommended we bring her in to get X-rays and an exam to be sure she was ok and nothing was left inside her ,I agree with that recommendation, so we packed up the 11 puppies that were less than 24hrs old and the mother ,drove a half hour there ,it was 1am when we got there filled out the paper work and went back to the truck to wait to be seen ,at 345 am called to see how much longer the wait will be they said another hour or so which that would total out to be a four to five hour wait ,that is just crazy when you're sitting in a truck with 11 newborns and a very upset momma dog, we ended up just leaving without being seen because the momma dog was not having the wait in the truck any longer the puppies were crying non stop and it was stressing everyone in the truck to the max at that point, that's really the only complaint I have, if they somehow could add more vets or staff if it's that busy it would be better, i will say the tech on the phone and at the desk were very knowledgeable ,polite and professional,the tech at the desk actually went out of her way and printed me out a cpl sheets of info to help us along which was nice ,she didn't have to do that ,it was appreciated ,we took our girl to a reg vet the next day had X-rays and exam done thankfully we found out she was healthy and nothing was wrong with her ,I would recommend this emergency clinic for serious emergencies ,however if you have an option to wait til your vet opens or your unsure it might be worth waiting to go there instead since you will most likely wait at the er till your vet opens anyways,I wish this clinic the best of luck and appreciate the info and time they spent giving us information, they appear to be genuinely concerned for the health of your pet, but would recommend they hire an additional on duty vet to help relieve wait times
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February 2024 by Magen LaSanta
The staff were all very caring and compassionate during a difficult time. Explained everything and made sure we didn't have any questions. Thank you all.
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February 2024 by Gene Kastell
Amazingly professional caring staff, we had an issue with our cats eye. we got home one day from work and it was swollen beyond belief. We immediately ran to the only animal hospital open in the area open after a normal work day and they made sure to get straight to work figuring out what was wrong with our baby girl. Now she wasn’t exactly a fan of being at the vet, but they handled it amazingly, they came back and gave us a few options, and after about 4-5 days on some medicine Thor is feeling just like her normal self. Normally I wouldn’t leave a review, but this team of people helped to make sure that she was taken care of, listened to us and addressed all concerns, went above and beyond, and knew exactly how to get her feeling better. Thank you, and if we ever need anything we will only be returning here!From Gene, Brittany and Thor
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January 2024 by lesley ortiz
if i could rate this place zero stars i would. i came in at 6pm and left at 10pm without my dog seeking any medical attention. they told me to wait 4-6 hours at first JUST to see a vet. this is supposed to be a EMERGENCY HOSPITAL. i could’ve waited less time at an actual vet. do not come here.
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January 2024 by shane bennett
They were so great thank you so much. Staff was very attentive and caring.
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January 2024 by Denise King
Wouldn't really give them a 1, it would more like 0 ZERO! Called at 6am to bring a possible bloat in for an emergency visit and was told they would be closing soon (website says 8am) and that I should take my dog to Wilson. That is almost a 2 hour drive when minutes count! So sad that vet services have resorted to letting clients die, rather than treat only when convenient for them!
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January 2024 by Jane Alligood
We had to wait but it was worth it. They were all very kind and very thorough. Found the problem gave me the options and explained everything on my level. Thank you
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January 2024 by Linda Moore
I have nothing but great things to say about the services that I had received yesterday at the Pet Emergency Clinic. The front desk staff was so considerate and helpful and it was my first time visiting. “Lisa” was super understanding because I was emotional about my puppy. She made sure to attend to my requests and made things comfortable. I highly recommend them. Thanks for your kind support.
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January 2024 by Dee Howard
They were extremely nice . Wait time was 4 hours but i totally understand with all the emergencies that came in that night . The staff were so likable and made the experience so much better . And them having a coffee machine was a plus ! I can truly say they cared for every animal that goes through that door . Glad to say that my pup is well and doing so much better after last night’s visit . Nothing serious
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January 2024 by Kayla Jones
Terrifying to have to use this facility but so grateful they were available! Sarah the tech was an absolute doll to my baby! We left feeling relieved knowing we could sleep easy that night knowing our baby was taken care of so professionally. Very loving workers!
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January 2024 by Clara Urquhart
Fantastic staff.
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January 2024 by Anissa Cavaliere
I brought my handsome Siamese cat, Topaz, in on Christmas evening, following a neurological event. They immediately took him back and started assessing him. They took amazing care of my sweet cat. I can’t express how thankful I am that they were available and took such amazingly compassionate care of my fur baby.
