PostalAnnex is a business known for its excellent customer service and welcoming atmosphere. Customers appreciate the friendly staff, especially Savannah, who consistently provides helpful and professional assistance. The team at PostalAnnex treats each customer with care and respect, making every visit a pleasant experience. They are praised for their patience and kindness, whether helping with mailing packages, notarizing documents, or packaging fragile items like antique ornaments to ensure safe transit. The staff is knowledgeable about proper packaging and mailing procedures, helping customers send gifts, greeting cards, and important documents with confidence. Many customers mention their loyalty to PostalAnnex, citing the consistent high quality of service and the warmth of the staff. The owner and associates are recognized for their dedication, having won awards for their outstanding customer care. Overall, PostalAnnex is a trusted local spot where customers feel welcomed, valued, and well-assisted in all their mailing and packaging needs.
Loved this place! It was my first time there and I had no idea what a cute gift shop it was. Awesome customer service! Savannah was awesome!
November 2025
This place is the epitome of great customer service. The owner, Robin, and her associate Matt had the utmost patience and kindness during my business transactions. They have won great customer service awards for 3 years and going because they truly show they care about their customers.
October 2025
I had a dozen antique porcelain Xmas ornaments to ship. The lady there told me how to wrap and pack them so nothing would get broken in transit. And she was right on point. Every single ornament came thru unscathed. So grateful for all the help.