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February 2024 by Connor O.
Gave me the wrong sauce on an in store order!?!?!? Also took 45 mins to get two app samplers and a curly fry
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February 2024 by Tristan Keck
Obscenely long wait time in drive thru. They make you wait 20 minutes for someone to ask what you're here for, then another 20 after its ready at another window for someone to hand it to you.
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January 2024 by Scott Houghteling
This has to be the slowest place I’ve ever ordered food from. Every now and again I forget and make the mistake of getting food from here just to wait 30-45 minute for 3 items. They literally make one order at a time and what’s sad is every item is quick serv, frozen, or premade. Someone needs to train these people how to work quickly and efficiently.
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January 2024 by tytiannia mc
I waiting at the window for an hour … one person seen me and continue walking pass like she didn’t see me …
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January 2024 by Matthew Janvrin
I tend to order on the app after work cause I work nights but the food is just always amazing. Never disappoints me! And they’re open 24/7 so if I wanna order anytime, I can. 10/10 food always I love sheetz!
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December 2023 by Michael Rogan
waited an hour for my food and they forgot my milkshake so i had to wait another 30 minutes
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November 2023 by Marv Rob
Kev the team lead was so sweet and helpful. Kev was doing his job and the job for someone else being the only cashier at the moment. He rung me up and while waiting on me he served another individual and while he was attending them he informed me that I still had his attention and he communicated so well. Kev the team lead is an example of what multi tasking and attending to the customers is about. Great job Kev. I pray he goes further in life with the level of work ethics and people skills. Blessings to Sheetz and Mr Kev
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November 2023 by The Food Snob
Time: 2:20 PMDate: Oct 15th 2023I just simply asked very politely. "Do you have Caesar dressing". To Conny, the so called Supervisor. Who answered with a very aggressive. YES.OK lol.This is one of the worst fast food spots in Greenville. The employees work like they're absolutely miserable. They work like they legit hate the customers. Always have an attitude for no reason. Even if you're polite. All while working slower than molasses. If anyone of them worked with me at a real restuarant they would be roasted and fired. Ridiculous.Wait times late at night can range from 50 - 1Hr 30Min waits I seen. I seen customers leave frustrated and angry. Rightfully so. They need to get rid of the slack and get some professionals in there, too many amateurs that dont have a love for food service. They desperately need some changes.P.S.: You're better off going to Cookout or Sup Dogs if you want some late night grub.
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November 2023 by Jacob Mackinaw
Do not use the app to order anything from this store. If they do not have an item, they don’t even call or send a notification or try to replace the missing item. All they do is charge you the full amount of the order and you end up not getting what you ordered. Then when you call they say it’s doordash’s problem. But doordash can’t track your order if you ordered off the Sheetz app so they’re essentially just stealing money from you. It’s happened to more than one person I know. As far as going to the store in person I’ve seen really bad attitudes from employees at the front of the store, in the kitchen I’ve seen an employee handling cooked food without gloves. I watched the night time manager chase a guy down he thought was stealing and make a scene in front of everyone there only to find out the guy used self checkout and had a receipt. Go to the location by the hospital if you must but with Royal Farms and Wawa coming to town this place shouldn’t even be open anymore.
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November 2023 by Lynne Frye
Ordered ahead through app for drive through pick up, waited 20 minutes-- only 3 cars ahead of me. TOOSLOW!!!!!
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October 2023 by eric cobourn
Terrible customer service.
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September 2023 by Cheyenne Barbs
wait is always terrible, line went all the way back to the slushie station and still wouldnt open another register and only one was open
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September 2023 by Cheyenne Barber
wait is always terrible, line went all the way back to the slushie station and still wouldnt open another register and only one was open
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August 2023 by Tequilla Wyatt
The old Sheetz was way better designed
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June 2023 by Daniel Desrochers
I used to know all of the Sheetz locations in NWPA when I drove a lot for work. I am very happy to have 2 Sheetz' in Greenville. This is the apex convenience store! Super clean, super modern and just awesome. I was in college when the MTO came out (made to order) it is a slick kiosk ordering system with excellent fresh food. I would much rather eat at Sheetz than most fast food places. The staff was friendly and helpful and the outside seating with umbrellas is a nice touch. And of course they have lots of gas. As always, highly recommended!
