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November 2023 by Melissa P.
Love my new shoes so much I bought 2 pairs! AND on sale!!! So comfortable I can walk all day in them!!!
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October 2023 by Maggie Brienza
Ms. Ashley went above and beyond ith customer care. I was interested in a pair of Hokas which was not in stocked. She checked the other store and they have it in my size. However, it was more than I udgeted. I’ll purchased the pair in a future date.I did purchase a pair of Brooks for the time being.
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October 2023 by Jan Anderson
The store is clean and well appointed but the service is slow. You have to hunt down an associate to get a pair of shoes to try on and they walk away so you need to hunt them down to get another size. This waisted my time. If you need to hire more associates, it would behoove you to do so.
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October 2023 by Kayla Triplett
I purchased some on cloud shoes. I was told to go up a size from normal shoe size due to the brand. So I did, I wore them left than 3 hours and realized they were to big. I tried to exchange them for a smaller size and was told I cousins exchange them. The employees was rude and disrespectful and inconsider of customers valuable money. I will not be purchasing from this company anymore. They don’t want to own up to their own employees mistakes.
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October 2023 by Mark Batton
Was told I had 24 hours to try out the shoes I purchased and later realized they were one size too small. When I went to exchange (within 24 hours) I was told because I wore the shoes they would not allow me to exchange them for the same pair one size larger. Customer service was great when purchasing the shoes, not so much when attempting to exchange.
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October 2023 by Megan Davis
I liked that I walked in and got exactly what I was looking for. I do wish it was easier to understand how to get help for sizing ect. I waited for someone to come up to me because I didn't know where to go to get help.
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October 2023 by Lisa Meyer
Customer service at Sound Feet is always great. Ashley is exceptional - she's extremely helpful and patient.
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August 2023 by S Dwyer
My favorite shoe store...great selection and knowledgeable staff. I go in for one pair and usually end up with two or more!!
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August 2023 by Marion Ingram
Customer service was so helpful with finding what I needed. Prices are reasonable as well.
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July 2023 by Holly Mayo
Ashley, the asst store manager, helped me and knew exactly which models of sneakers to recommend once I told her the brands my doctor suggested. She told me about the sales and repeatedly checked in the back for any of the shoes I wanted to try. The shoes felt amazing. I bought a pair of Brooks and 2 pairs of Oofoos sliders and love them! It was a stress-free, positive shopping experience.Great first purchase at this store. I'll be back!
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July 2023 by Sybil Hodge
The clerk was so helpful. She checked for shoes similar to what I have been wearing. She helped order shoes in my size. She took some time to help me.
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June 2023 by Caroline Hedgepeth
Love the assortment of styles and sizes and brands. Best shoe place in Greenville for variety and styles.
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June 2023 by Sylvia Brugos
Staff extremely helpful , patient even making recommendations regarding style or fit for Birkenstocks , purchased 3 pair ?
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May 2023 by Jackie H.
Great selection of shoes. But, when I got to the register, they wouldn't let me make a purchase because I didn't want to give them my name, address, phone number with my credit card info. Buyer beware in this one. Safety and privacy are important these days.
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May 2023 by Kay Boykin
The staff were wonderful. You would have thought we were the only customers in the store. Helped my husband and I pick out the shoe(s) that were specific to each of us.
