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November 2023 by Mary Schultz
These five stars are for Bianca. Friday morning Nov. 3, I went to the drive thru atm before the lobby opened to deposit a check my dad had given me to pay wedding vendors (my wedding was the next day, Nov. 4). I put the check into the machine and —nothing happened. The atm made some noises and then showed a message that said my transaction was cancelled, but didn’t give me the check back. I was waiting at the door when they opened and panicking. Bianca was so calm and sweet and was able to get it handled within about 10 minutes. Ms. Bianca, you saved me from becoming a bridezilla and for this I thank you. ❤️
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November 2023 by Yolounda S.
I live in Greenville nc ... I went into my locAl branch who i have been doing business with for the last 3/yrs of living in NC, my reason for the visit was for a personal loan . the rep came to the lobby called my name and we walkEd to her office, she seemed like she was in a huge rush( I was the only person in the lobby) , she asked what I was there for blah blah , she wast friendly at all , didn't ask was it personal or business , she made it visibly known with her body language and how quickly she was moving, that she didn't want to answer any questions and she wanted me gone asap! I was very annoyed to say the least! at the end of the vist was the one and only time she said thank u ( very loud) and ( have a nice day) in condescending way! maybe I should have did it online.. I look different online
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October 2023 by D Shack
Had a great experience at this branch. Bianca(I think that's how you spell it), was very helpful and was grateful to help me get everything solved with an insurance check. Made me feel at ease when I was very stressed.
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August 2023 by Lavonta96 Henry (cc)
The experience was good. Mr. JSmith quickly responded to my request of bondsman at 2 o’clock in the morning. He was at the designated meeting location in a timely manner. He’s your go to.
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June 2023 by Morgan Dixon
I sat down with Kristen and she helped me with my bank accounts. Just wanted to say she was the most helpful and sweetest person ever! She explained everything as she went and made the process so easy and smooth for me, she made my experience the best I’ve had!
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April 2022 by Ashley Jones
Horrible experience will be contacting corporate, was told my check was “fraudulent” even though she gave my check back to me any protocol with banks I know they’re not suppose to give back a fraudulent check and are suppose to contact local authorities sadly the ladies didn’t want to do their job and verify the check from the bank it came from. Absolutely disgusted by the way they handle this transaction with me today.
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September 2021 by mizzrite85
Worst bank ever. Seriously. Im definitely going to the news station about my experiences. I have all the names!!!! Ridiculous
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March 2020 by brandon cannon
I was at this branch the other day reopening a account and the bank telle who was tranning a new bank teller was very rude to me. She was being very disrespectful to me. I dont know what the issues is with her but this isn't how one should treat people.
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June 2019 by JERRY PEAY
Great friendly service! I appreciate the professionalism and personal attention when I visit! Great job to all!!
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April 2019 by Chasity Jenkins
I personally deal with Brad at this branch but everyone in the office is very professional and all around amazing to work with. I have never been dissatisfied with SECU. They truly go above and beyond to help you in any situation. I will forever be a member and encourage others to do so.
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March 2019 by CPS FPS
SECU is one of the best Credit unions ever! However avoid the Greene Street branch, very poor customer service in that branch. Unhelpful and arrogant bank clerks! The cashiers are lovely though!! It's a shame, I've been here a few times ( I usually use Winterville, THE BEST) and I always leave upset........I'll not be using this branch again.
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January 2017 by Brave Boutique
Love this location. Not as busy as Charles Blvd location.
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March 2016 by Brian Moore
NCSECU is, by far, THE GREATEST BANK there has ever been. Check their track record. The most satisfied account holders and less discrepancies than any other bank I have conducted business with. I've been trusting them with my finances for over 10 years WITHOUT ISSUE. There are individuals who are extremely sensitive when it comes to the fruits of their labor (rightfully so) and when any obstacle occurs, may assume their money is being mismanaged (once again, they have the right to feel as such), but there can always be a smooth and peaceful resolution with NCSECU💃 ðŸ‘😀ðŸ‘!
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August 2015 by David Douglas
Its a great bank haven't had a bad experience with this bank. The other i had trouble with my money been misplaced at times.
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July 2015 by 77 Quan 92
All SECUs seem to be operated well throughout NC!
