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December 2023 by Jessica Martinez
Very great customer service. I didn’t find my size in Victoria Secret but I am glad I went to Torrid because I was able to find my size and I also saved so much and got a free panty. Victoria Secret could never give me the same savings.
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May 2023 by Rochelle Snowden
My favorite store where ever I go!!!!!
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January 2023 by Billie Jean Walks
I love how the clothes fit & make me feel! They always have great deals, too
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December 2022 by Elizabeth Edwards
I absolutely love shopping here. Amazing customer service and atmosphere. A little higher price but you pay for the quality, fit, and atmosphere of the store. They're so friendly. Make a dressing room and keep up with the clothes you are going to try on while you shop, and the fitting room has a fan!!!
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October 2022 by Teresa Cincinnatus
Torrid: Thanks for my reward, however, your call in Customer Service(s), on tonight; 10/22, were horrific.The headache that I incurred..the 10.00 won't even cover my pain relief remedy!! I waited 15-20 mins to converse with a live person..finally, once I made contact..she appeared inadequate to assist me. I requested a supervisor..interestingly, the line was released. I tried my call once again..to no avail. No one answered! Not professional at all..
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June 2022 by Clarissa Cooper
I AM ABSOLUTELY GRATEFUL FOR THE PERSON RESPONSIBLE FOR CREATING SUCH A FABULOUS ESTABLISHMENT TORRID CATERS TO THE PLUS SIZE QUEEN FROM HER HEAD TO HER FEET AND IM VERY PLEASED WITH THEIR MERCHANDISE THANKS ABUNDANTLY TORRID I SALUTE YOU?
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May 2022 by Chevon Mathes
I love torrid's clothes, shoes fit well but are pricey for the quality. But this location is a bit stuffy. The manager just doesn't flow well in there and she's not accommodating at all to the customers (observation). I didn't have an issue myself but I didn't like how she treated other customers while I was there. I'd just rather shop online.
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March 2022 by Joanne Burchette
Alot of new styles in and I love them staff is very helpful and professional!
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January 2022 by ambassador4today
I honestly enjoyed shopping here today. Bras in my size and they were proper size! Nice staff too!
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January 2022 by Katelynn Ward
Go to the store. Do not attempt ordering online.
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December 2021 by Madmerebear
This store's employees were very helpful when I had to go return an online purchase.
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October 2021 by Lauren Bass
The store was horribly disgusting and the girls there were not attentive. I had to ask them to let me in the room to try on clothes after standing there waiting patiently and they saw me because they were stalking right beside the dressing room. they didn't even write my name on the door or ask me if I needed help finding anything and when I went to pay they kept pressuring me to sign up for a card I said no thank you and they kept trying to offer it like three times it was just a very hard experience because usually torrid is very friendly and clean. There was so much dirt in the dressing room that it looked like they hadn't cleaned it in a year it was just all over the walls and all over the baseboards the carpet was filthy and there was stickers from clothing stuck to the walls and carpet and usually there is a ton of clearance items but this time I went it looks like they had not been marking things down because there was only like two or three items in each size on the clearance track when normally torrid is slam full of clearance.
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October 2021 by Donna Bryant
I previously reviewed as a 1 based on no help, no greeting, no acknowledgement. Things were much better on a subsequent visit bringing a average up to 3.
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August 2021 by Mackenzie Ward
I was in a bit of a rush and these ladies were super helpful. Weren't too pushy with sales but made me feel that if I needed them, they were there. Limited sizes today- only reason I knocked off a star. Great visit.
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August 2021 by El G
Not a single person offered to help me find what I was looking to purchase.
