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August 2023 by Smart Move
Outstanding service at this location and great leadership by Mr. Shawn Ingram.
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June 2023 by yosselin padilla
(Translated by Google) very bad service(Original)Muy mal servicio
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February 2023 by Shana Harrell
I absolutely hate this bank. I would never recommend it to anyone! If I could give 0 stars I would. As most people I am obviously struggling financially especially in this economy with a newborn. I deposited a school check with WF on Monday before 9pm. On Tuesday, I called the physical bank to confirm that my check was deposited. The teller confirmed my check was received, I had received $200 of my check & the rest will be deposited after 24 hours. I woke up Wednesday without money in my account so I called customer service & was told that they are holding my money until the following Tuesday! In the exact words of the teller, the check funds could be available before the 15 but WF the company itself will not allow me access to that money until the 15th. Basically WF will had been have the funds for my check, as we all know them checks barely take 2 days to have funds BUT WF will not give me my money until the 15th. So I’m being robbed by my own bank with barely any money for a whole week and half while raising my newborn. I took names of all the employees I spoke to, I contacted the BBB as well because apparently they have a reputation and I will not be with this bank once I have my money. It’s better banks, please don’t waste your time here. Also keep in mind one of the people I spoke to says “if the money is not there on the 15th, call us back so we can figure out the problem.” So it’s a probability I still won’t have my money after a week and half.
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January 2023 by Aaron Kimball
Will not answer the phone regardless of when and what time of day I call.
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April 2022 by Alexus Garner
I love how helpful this branch is! Everybody was very friendly. The bank manager was happy to assist the older customers. I felt very happy with my experience in this building today!
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February 2022 by Fernando Betancourt
I went Friday inside the bank and I was really surprised with the services of Elizabeth resendiz she was really nice every one else was to busy to put attention to my needs thank you izzy ❤
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February 2022 by Briana L.
I was pretty disappointed this morning at this location. I made an online appointment for managing one of my accounts. I walked in at the appointed time, waited in line, asked to speak to someone about said account and was told it’s going to be an hour before someone comes in that could help me…I left there having to go to another branch. I felt like making the appointment was pointless if it wasn’t honored.
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February 2022 by lola bravo
I love the service of izy resendiz she is so sweet and helpful!!!!!
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December 2021 by Michael Grasa
I don’t bank at Wells Fargo but I used the atm and you guys said 3 dollar fee that’s fine no complaints. But you company isn’t straight up with people you took 5 dollars from my account. Your not an honest company you earned this bad review.
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November 2021 by Jonathan L.
I made an appointment at 3 pm, I was instructed to sit and wait. Now is 3:25 pm, nobody is with me.
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October 2021 by Dennis Boyd
Waited in line for 50 mins.and when I got to the door wouldn't let me in and drive thru line was extremely long should have let people know that they would be closing the walk in door should have informed people in advance
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July 2021 by Phillip G.
Best bank in the country! Branches everywhere ! Fast friendly service. Great rates for refinance!
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October 2019 by Brett Shear
Deposited my paycheck only to be told there's an extended wait before I can access my money and none of their representatives could help with that issue. Sounds like I can kiss my hard earned money goodbye
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January 2019 by Larry L Oakley
I disagree with all the Comments and Reviews, These people are a DISGRACE. They try to BLOCK you from getting an A Bank account There I will Futurely Say I will NEVER BANK With Them Ever. Asia Lady was Rude and Unprofessional as well the These People NO. Something are NOT Meant to be. This IS NOT