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June 2025 by Ashley Barr
Was talked to so very rudely and the lady rolled her eyes at me this is not the way a customer should be treated do believe I'll be finding a new pharmacy
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December 2024 by Diana Breymeyer
Everyone always has a smile for you. They are always close by to help you find what you’re looking. Little wait time at the pharmacy. I highly recommend the app and I love the notifications they send out to you.
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November 2024 by Margi Howard
Professional, friendly, and helpful staff on duty
everyday. Sales, coupons, and discounts available on many items.
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November 2024 by Kate Hester
Slowest pharmacy on earth.
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October 2024 by Rose Miller
Overall, I am satisfied with CVS. The one thing I don’t like is that the coupons are only good for a week, and only if you spend a large amount of money. So I going and spend a bit of money, but in order to take advantage of the coupons, I must spend again within the week. I cannot afford to do that, so I can’t use the coupons.
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October 2024 by Elizabeth Holloman
The last two times I've had to pick up perscription I've had horrible service. Extremely slow, not courteous. There was a problem with my second script and they let me know I had to call my doctor.
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September 2024 by Dawnmarie Mack
ABSOLUTE WORST CUSTOMER SERVICE EVER! Had to give one star to post. There are too many issues with this pharmacy to even post. Dissatisfied with service on multiple occasions and all with the pharmacy. The worst was when they never filled a Rx of a necessary medication and left us hanging!
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July 2024 by H. Francesca
I had to go to CVS because my usual pharmacy was out of my medication and didn't know when they were going to get it back in so, I used CVS and Debra helped me at checkout and she was amazing, friendly, helpful and knowledgeable and even helped me sign up for the Extracare Plus program which offers allot of savings! I couldn't be more pleased with the service and I'll be switching my prescriptions to them. Nicole at the pharmacy is also very helpful and friendly. They have great hour's, and very helpful pharmacy staff.
I hope that DOT gets the street work done soon because the only thing that is not so good is the entrance to the parking lot and drive through which isn't the fault of CVS. I'll be back regularly! Highly recommend.
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June 2024 by Susan Boros
Picked up my Rx. Not an easy in/out during rush hour.
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April 2024 by Erin Birch
The pharmacy at this location is horrible. My prescriptions are never ready when they are supposed to be and I constantly have to pull into a spot and wait at least 15 minutes after getting a text saying it’s ready. They don’t even attempt to fill a prescription until you get there. Highly highly frustrating
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March 2024 by Time 2 Shine Robin Fajen
Love there app and CVS membership. Saves a lot of money with special coupons
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February 2024 by David Whitaker
Absolute worst service ever. The people working there don't care, they're inconsiderate and basically worthless. I'd really like to leave some choice language here to express just how disappointed I am that CVS as a corporation allows this horrible reflection of their company to continue but hopefully what I've left is enough to encourage others to take their business elsewhere. BTW, Harris Teeter pharmacy in Surf City is MUCH cheaper, and the service there is exemplary.
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February 2024 by Sheila Willis
My husband's prescription insurance changed this year to Express Scripts & we were issued cards with incorrect information on them. I tried my hardest to get it resolved & finally had the correct information. Walgreens didn't want to be bothered with changing the info in their system. So I transferred all of my RXs to CVS in Hampstead. And it was like night & day. Elsie was extremely helpful & helped me get the correct insurance information by searching on Express Scripts (Something Walgreens never offered or said they could do). The prescriptions processed with the correct co-pays. Elsie went above & beyond to help me get this figured out. Last month I spent $497 on 3 prescriptions. Today I paid $20 for the same 3 prescriptions. I love this kind of customer service!
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December 2023 by Lil Red
This store doesn't support the safe use of needles, and the pharmacist is judgemental, stuck up and supports the spread of HIV and other blood transfered diseases. Get your prescriptions elsewhere people.
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December 2023 by Larry Whittington
Pharmacy techs sometimes act like they are unhappy and they make you wait before they help you.
