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April 2024 by PATRICIA A. JOHNSON
Bathroom was neat and fully stocked
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April 2024 by Jay Penuel
Today, I went to Hardee’s to pick up breakfast, like I normally do when I may in town visiting my family. When I walked in, no one was attending to the front register. I heard someone talking, in an extremely loud voice, in a bit of a condescending way. Someone from the drive thru finally came to take my order, at which time, the person (I’m assuming this was Tilena, because that’s what’s printed on my receipt and she wasn’t wearing a nametag) who was on the phone came back to the counter and began complaining about a customer that had just called in with an issue with a mobile order. This person, who I can only guess was the manager on duty, told the story about the phone call in an extremely loud voice (I mention that because I’m hard of hearing, so if I can hear her clearly, I can only imagine how others might be bothered by it). The other employee, a lady working the drive thru made the comment that “any person of average intelligence” would be able to understand that what the customer needed to do was in the app, not the store.What bothered me the most was the employees talking disparagingly, in front of customers, and with other folks in the dining room trying to enjoy their meal. That’s not ok, and it didn’t seem to occur to either of the employees that this isn’t appropriate to do. That’s not what ai consider good customer service or respectful.
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January 2024 by C. Gardner
Stopped by this morning for a Frisco breakfast combo large. Asked for water as my drink. Was told it would be an additional $3.09 for the choice of water.
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January 2024 by Gregory Brown
The food and service was great and our order was right.Parking: There was plenty of parking.Kid-friendliness: I don’t have kids yet but this restaurant does have a kids menu.Wheelchair accessibility: I’m not wheelchair bound but this restaurant is wheelchair accessible.
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December 2023 by Kwan Hairston
Very rude and the food was
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December 2023 by Noah Zavetsky
Waited in the lobby for 5 minutes at 210 pm, not a single soul was in the kitchen or restaurant, seemed vacant almost.
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October 2023 by Lava Doc
Slowest drive through ever. Averages at 5-10 minutes per car.
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October 2023 by Ragland M.
This is the worst Hardee's I have ever been too I sat in the fast food line for 30 min only to still drive away with no FOOD!!! terrible place to eat
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October 2023 by Go Flo
The worst tastless "charbroiled" rubber double cheeseburger I have ever had. Ordered online and the order still wasnt ready when I drove there. Never again! Hire better help! Speaking English would be a
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October 2023 by Renee Lewis
Not bad, not good. Found the drive thru confusing because the person on speaker was repeating someone else's order.
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October 2023 by Sulie Melendez
Why did I even bother to give this place a second chance ?
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August 2023 by Big Guy
Burger patty just old. I didn't complain to them because they were short staffed and always are. I understand how it is as I work in food service too. Really just hope the staffing gets better for them.
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August 2023 by Stephen James
Waited 20 minutes to get the wrong order. Told them I got the wrong order and they gave me another wrong order. I think they may be on
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August 2023 by Pete M.
Wrong order. Long wait with no one in front of me then they give me a cold burger that tasted like it was a week old. This Hardee's fell miserably short. Won't ever go back again.
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August 2023 by Robert William Cress (Butterz)
Visited today around 2:30. We both had an amazingly fresh and delicious chicken sandwich with fries. The restaurant was clean, the two ladies working were friendly and even asked us how our food was. The reviews kinda shock me but then again every day can be different and we maybe just hit it as a good time. Had I read the reviews I think I would have passed but glad we stopped