Outer Banks Harley-Davidson® offers a welcoming and spacious showroom with a distinctive "Industrial" style architecture, featuring three historic buildings with tin roofs surrounding the area. The store is filled with genuine Harley-Davidson® MotorClothes®, collectibles, parts & accessories, and a full line of motorcycles, creating an inviting atmosphere for visitors. Customers consistently praise the friendly and knowledgeable staff, including individuals who take time to explain details without pressure, making each visit enjoyable. Many reviews highlight the exceptional service, hospitality, and family-like environment, with staff members like Sully, Brandy, Ben, and Tank receiving special mentions for their helpfulness and expertise. The dealership is appreciated not only for its selection and quality of bikes but also for its accommodating attitude, evidenced by last-minute assistance and support during community events like the toy run. Overall, Outer Banks Harley-Davidson® is seen as a place where customers feel welcomed, valued, and confident in their purchases, fostering a loyal customer base that returns for service and new bikes alike.
Excellent problem solving and customer service skills. In and out without a charge
May 2024
Great service,Steve takes his time to explain everything about bike and doesn't pressure you to buy,,Sully and Brandy are great people to work with,Ausume team,,ill continue to have my new bike service there,,,Thanks to all of you,,Ron
November 2023
They were so great! We were leaving OBX to head back to Indiana, the store was actually closed but I walked up to the door to double check and they let me come in and get a last minute souvenir for my dad. They didn’t rush me or anything! Such a nice people! Thank you so much!