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June 2023 by chris peeler
Manager is extremely rude.
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December 2022 by Martin Williams
I purchased a rather large 1 year CD at this bank for my traditional IRA. I also set up an account online with Bank OZK so I could periodically follow my investment. After a year, when the CD matured, I was expecting to get a letter or email telling me my CD was maturing, but I received neither. So during the 10 day grace period, I contacted corporate OZK and requested that my CD not be renewed. Shortly thereafter I received a letter saying my CD was renewed for another year at the extremely low rate of 0.12% APY even though advertised OZK bank CD rates were much higher. So I decided to move my money to another institution. Now OZK says I will be penalized and will forfeit money if I move my money from their bank . I told them I will pay the penalty: just move my money out of their bank. I cannot trust Bank OZK with my IRA retirement savings.
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October 2018 by K C
Absolute worst bank I've ever had the displeasure of dealing with. Even trying to close my account has been a nightmare. They'll screw you over any chance you get. Run the other way!
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August 2018 by crystal
The people at this branch are super nice and helpful. The Branch Manager, Shelia Phillips is a great manager and will go above and beyond to make sure customers are satisfied!
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August 2018 by David Kohler
Greater full service bank