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February 2024 by Taifour Kd
Will never come back. You guys will loose business for sure. Bad smell, terrible pharmacy service, not having my prescription although I got a call, had to repeat all my personal info for more than 6 times. Switching to Walgreen across the street for sure.
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February 2024 by Jentl Steffey
We were asked to go around 3 times, that’s fine. When we get there the woman doesn’t ask for any insurance information after making us wait 10 more minutes just to say to come back at 2 because she needs to go to lunch. What type of customer service starts attending a customer to tell them to pause so they can go eat. You finish the job.
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February 2024 by Cynthia Bosse
The staff is so helpful and friendly every time I come to this CVS. Staff member Shakir is very nice and polite!I
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December 2023 by Carolinagirl 1986
If I could give them 0 stars I would. The pharmacy is slack and they have no sympathy for their customers and they dress unprofessional. This is my 2nd time coming to this pharmacy and the same young lady not in dress code, she wears a bonnet and or headscarf around her head. She’s not a Muslim and it’s not a head wrap or hijab. I told her I was on the phone with them for 2 hours and she didn’t say she was sorry or she understood my frustration or anything. I asked her where my prescriptions where she shuffled her feet as if she had something better to do and took her time going back to ask the pharmacy. I understand ppl are tired and ready to go home, but conduct yourself like you care about your job. She came back and said, your insurance doesn’t cover it. I told her I already knew that and I asked her how much it would be and she went back a second time asking the pharmacist. She said “well, we don’t have it in stock”. I almost lost it. I asked her for my other prescription. She said your insurance doesn’t cover that either. I asked her how much it would be w/o insurance. She goes back to the back again to ask the pharmacist. I asked to speak to the pharmacist when I first got to the counter and they kept sending messages back and forth by the young lady. She came back and said “10 dollars”. I said “ok, I’ll get it”. She said “we don’t have it back here. You’ll have to get it off the shelf”. I told her I was just in the store earlier that day and yesterday and they don’t have it on the shelves”. She said “Maybe should try another CVS”. Get it together pharmacy because y’all have been slacking the past 3 years. You’re staff is unprofessional in the way they treat people and the way they dress. Anything goes now, huh? You all never answer the phone and have people waiting on hold for over an hour then direct them to a janky voicemail system where you don’t return calls.
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December 2023 by Nikeeta Maddox
Despite the huge “Open 24 Hours” sign… they absolutely are not. Too bad I had to make this unfortunate discovery at 11pm with a sick kid in tow. What was even more strange was that every single light both inside and outside of the store was on:
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November 2023 by Katie Ballard
This pharmacy created one of the most frustrating experiences ever. One of my refills has been pending for 3 months and they never follow up with me to let me know that it’s on back order, unavailable or anything else. One pharmacy tech marked that I picked up a medication that I didn’t, causing a huge issue with my insurance and doctors office. They’ll say something will be ready the next day, I go the next day, and they say it’s out of stock without giving me a heads up. Its just a hot mess. I went to Walmart pharmacy in concord and they were so kind, helpful and had all the meds I needed. Go there instead.
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October 2023 by Ganesh S
Have been with them for 6 years. Had 2 prescriptions that could not be filled. Tried calling during their open hours and no one answers. Going with Publix across the street this time. If service there is better then permanently switching to them.
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October 2023 by Greg Palmer
Our Harrisburg CVS is great. They are extremely busy due to our growing community, but the folks there do a fine job.
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October 2023 by Connie Furr
I was forced to switch to this pharmacy because of insurance coverage. I have been leaving messages on their voicemail which isn’t a problem with me. My prescriptions have not been put on my cvs app yet for refills due to they have just been switched over. Today I was on hold 20 minutes and couldn’t even talk to the answering machine. I had to call the store back and speak with a manager who took my number, so we will see if I get a return call or end up out of medicine. Sorry, I’m use to speaking with a person at my previous pharmacy and this is very aggravating to me.
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September 2023 by Mrs Rarebreed Brooks
The pharmacy is trash. Had an appointment for my son to get his vaccines on Sunday. They called to tell us that they don’t have any vaccines but a shipment will arrive tomorrow. We show up the next day for our appt and they still don’t have the vaccines. Would it kill you to communicate with your customers instead of wasting our time? We could have made other arrangements.
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September 2023 by Lauren D
Worst pharmacy I’ve ever been to. Always talked down to, always given misinformation, always have beyond ridiculous lines, and after my last experience, I’ll never return. I was forced over to cvs last year from my insurance, I’ll be using goodrx and using a different retailer from now on. Treating people with basic decency and respect, as well as fair treatment to all, which they don’t do, is a minimum requirement for any business. Don’t go here unless you want to be in a bad mood for the rest of the day after your visit.
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August 2023 by Latoya
On multiple occasions I have arrived at this pharmacy only to find out they DON'T have the prescription in stock! Was told they would send prescription to Walgreens, called Walgreens and they had not received anything! This CVS is terrible and I will not use it ever again for prescriptions!!!!
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July 2023 by Helena Kopczynski
I highly recommend this CVS for its superior customer service. Their manager Seradieu Marseille, along with Amillya & Sandra greet you with a smile & are willing to go the extra mile when you need assistance locating an item, answering questions etc.
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May 2023 by GummiBear
The service is great, and the manager shay was awesome! There was a mistake that one of the cashier's made and when I came back to tell him about it he called the manager and she was so nice and professional. They helped me fix my problem with kindness and professionalism. Thank you so much! Y'all are great!
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May 2023 by Anthony B.
The pharmacy is nice and polite. The pharmacist Mr. Andrew! Very helpful and the best ?. I thank God for him. Goes out the way to help me and others with there needs.