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April 2024 by Mike
We just left there.We always order the same thing every day so when the price was wrong I knew something was wrong.it was 5.85 yesterday 6.25 today When we got it they had given us the wrong donut we ordered jelly they gave us maple bacon.we gave it back and they got really mad.came to window and yell you ordered it and now you don't want it.we said we didn't order it we ordered jelly always order jelly and what about the price difference He says you were charged for a jelly ? Then why were we given a maple bacon ? Also in all the commotion. I had asked for 3 creme and 3 sugar in my coffee and did not get it I get it with original label on it and it's far from 3 cremes and 3 sugars. THEY were rude and didn't work to solve the issue We will not be back .
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April 2024 by Laura Ashley
What's the point of mobile order when I'm still waiting after 15+ mins after ordering?The young black male that was there 4/1/24 was on break came in clocked in and didn't wash his hands then tended to making coffee after smoking outside?The young black girl with the long hair was incredibly slow. She apparently lacked common sense she checked out several inside customers while I continued to wait for my coffee then proceeded to keep me waiting as she made their coffee including the young black male.I didn't know people here lacked common sense.And the disgusting long nails on the older butch women working there ? so much contamination as a nurse I know how much poop bacteria lingers on their nails.Wish the manager Emily made this location decent.I do not recommend **
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March 2024 by Michelle Bramlette
I go everyday.
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March 2024 by Kai M
The drive thru is probably one of the worst designed drive thru’s I’ve ever seen.The customer service could be a lot better as well. It’s not hard to say hello can I take your order or welcome to Dunkin. They don’t greet you they just tell you to order while sounding very annoyed. The hash browns are soggy and disgusting. Maybe the oil needs to be replaced and the cook time needs to increase by a minute or so. I will say that my croissant was very good and the bacon was nice and crispy. I will never give this location another dime of my money.
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February 2024 by Ada Rebecca Smith
I placed my order through the app, I drive over and see the there are 2 people working behind the counter. The only other people in the shop are seated(looked like a meeting of some sort). One of my 2 drinks is ready and waiting for me, the second is on the counter, I couldn't reach it. So, I step into the restroom to realize that there is no toilet paper. Really, the restaurant is essentially empty and there is no toilet paper, there is a sign that the restroom is frequently cleaned and sanitized, I doubt that, because there would have been toilet paper available. So I go out and my second drink has not been moved to the rack with my first drink. So I politely ask for my second drink, he confirmed my name and hands it to me. I politely let him know that there was no toilet paper in the ladies room. His response was "Thank you, Sweetie." I was upset to say the least, I am a middle aged female and I don't appreciate some man I don't know at all calling me "Sweetie" I believe he was unprofessional.
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January 2024 by Ashley Hunt
Went through the drive thru. Wasn’t able to get close to the drive thru window. So I got out of the car to be considerate for the ladies operating the drive thru. First time here. She took it very personal and was a little snippy. Got my food in a timely manner and my coffee. I wasn’t trying to make her uncomfortable. Was just trying to make her job easier.
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January 2024 by Ant Manz
Found a roach in my
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January 2024 by Erin Ducharme
The manager is rude to her employees.
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December 2023 by Lilly Torres
This place is disgusting! there are rats all in the kitchen. Not to mention roaches crawling all over donuts! very disgusting and filthy place, never ever eat
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December 2023 by Samantha D.
where can i start... if i could give it ZERO stars i would.firstly when i went there about 3 days ago on the 12th, i was so excited to get me a yummy donut for my family and i, but to my surprise ROACHES ! i seen not one, but TWO roaches fly across the donuts and the manager acted as if she didn't notice and tried giving it to me. i spoke up and she gave a heavy sigh and rolled her eyes and she slammed the bag down as she gave me a new one. after that, i felt upset & another employee saw how she treated me & told me that this is a usual here seeing cockroaches but that if she speaks up to the manager that she gets mad. before leaving i even heard the manager call one of her employees a dumba$$ ! please do better as a manager, i can see it affects them & i will now NOT be going back to this dunkin' donuts i mean, ROACH donuts !!!!!!!!!!!!! wouldn't be surprised if there was even rats crawling around, floors need to be cleaned !
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November 2023 by Amy Howell
Ordered one scoop of ice cream on a cone. Literally got 1 scoop laid on top of cone, not pushed down. Had I licked it, it would have rolled off the cone. Had to mash it down with my fingers to keeping from falling off the cone. SMH Had to wait 2-3 minutes before giving my order while ? Manager fussed at 2 employees about something they weren't doing that caused him extra work. Then the ice coffee I ordered sat on the counter for 2-3 minutes before someone handed it to me. And it wasn't a full cup. Was about 1.5 inches from top maybe a little more. IDIOTS! This is why you don't deserve $15/ hrs
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October 2023 by Stanley Ellefsen
The doughnuts are stale in all the way covered it's really bad
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October 2023 by Renee Dawson
Didn't put cream and sugar in my coffee. Got my whole order wrong . Not
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October 2023 by Karen Hacker
Was there for Baskin Robbins. Unfortunately they don't acknowledge you, not even to say "Will be right with you."I gave my order and the clerk must not of listened the first time as I had to repeat it again. Love Baskin Robbins ice cream!
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October 2023 by *Julie Nova*
Too expensive for the amount of food given. I nearly laughed when I saw the tiny amount of ice cream the clerk dished out. Short changed.