O'Reilly Auto Parts store #2435 in Havelock, North Carolina, is known for its friendly and helpful staff, making it a top choice for auto parts and services. Customers frequently praise the store’s excellent customer service, highlighting employees who go above and beyond to assist. One reviewer shared that the staff, including a knowledgeable and polite associate named Nessi, quickly found and installed a headlight at no extra charge, all within about 20 minutes and for less than $19. Another customer appreciated the store’s cleanliness and the cheerful atmosphere created by the workers, who explained car-related issues in simple, understandable terms, even for those unfamiliar with car maintenance. The store offers a variety of services like free battery testing, wiper blade and bulb installation, fluid recycling, and Check Engine light testing. They also resurface brake rotors and drums and build hydraulic hoses. For tools, customers can take advantage of the free Loaner Tool program with a refundable deposit. Many customers feel confident returning, citing consistent excellent service and helpful staff. Overall, this O'Reilly location is appreciated for its knowledgeable employees, quick service, and welcoming environment, making it a reliable destination for auto parts and repairs.
