-
June 2025 by Richard hegelein
Recieved 2 out for delivery emails on june 16 2025. Then recieved 2 delivered emails that evening saying 554pm and 629pm nothing in mail box and no tire tracks to show were even at my mail box. This is second time its happened. Lets see if they show today like last time showing up next day. What i see is fraudulant documenting. Yes i have kept these emails since they dont answer phone
-
June 2025 by Ri Davis
I am new to this area, and I must say that the postal service here has been the worst I have ever experienced as a homeowner. A mail carrier from the Hall River location came to my home and placed packages in front of my garage, blocking access. When I kindly asked her not to do that, she ignored my request and laughed.
On another occasion, she returned on a Sunday and did the same thing. I again asked her to please put the packages on the porch, as everyone else does. Instead of complying, she told me that she was doing me a favor and that I hadn’t even offered to help her with the boxes.
I submitted a complaint online and was contacted for a follow-up. However, the next day, a different package was not delivered. I received a notice stating that I would need to pick it up at the post office, which felt like retaliation for filing my complaint.
Looking at the available reviews, it seems this may be the same person involved, and I intend to escalate this issue until it is resolved. The customer service has been very poor.
Follow up
I want to commend the Postmaster at the Hall River Post Office for exceptional service. She went above and beyond in handling my complaint, ensuring it was resolved promptly. Her personal delivery of my mail and packages truly exemplified her dedication. Grateful for the outstanding customer care!
-
January 2025 by M
Delivery driver didn't knock or ring the doorbell for my signature release package. Just left the redelivery notice on a separate package and went on their way.
-
September 2024 by Heather Willard
I do not get my mail my water bill came the day before it was due been waiting on a letter for a week and there's no mail-in my mailbox I live right across the street from the Post Office and I still don't get my mail half the time it's dirty or wet and I can't read it I just tried calling I guess they're closed until Monday so they don't work on Saturdays that's terrible I don't get my mail on Saturday
-
September 2024 by jose portillo
Drivers are useless lazy and more hate this in haw river
-
June 2024 by Cyndi Taves
Convenient location
-
May 2024 by Angela Davis
Where I live they stopped delivering packages to my house because they say that there is a gate across the lane, and there isn’t. Also there are 2 entrances on the lane I live on that the postal driver can access. There is a man at the one end of the lane whom has threatened the postal delivery person so now the post office has came up with a story that they can not deliver to my house because there is a gate across or the latest is that I requested them not to deliver to my house, which I have never done….. Haw River postal service sucks!!!!
-
December 2023 by Verónica García
Very practical, it is small but you avoid standing in long lines
-
July 2023 by Carlton Jordan
If it weighs more than 5 lb they won't deliver it they make you come to the post office to get it after waiting two days for a notice..
-
February 2023 by Lou Killion
I often mail out packages here and I've always had a great experience. The staff know what they're doing and are helpful. It's just always an easy, straight forward process.
-
December 2022 by Deirdre Haith
Great place to handle postal needs. Come by and try out for yourself.
-
December 2022 by Scott Davis
Mail is constantly late, will be "out for delivery" for days while the mail man just drives right by our house. If it's raining, cold, or the package is bigger than a shoebox mail man refuses to get out of vehicle to deliver just takes it back to the post office until someone else eventually delivers it usually a week after it was scheduled to arrive.
-
September 2022 by BenJ
Nice helpful people, thanks for what you do
-
May 2022 by Joyce Ferrell
I was supposed to get a $900 check in the mail and it never showed up. Went to Haw River post office and they were very helpful. A week later it actually was delivered to my door by Haw River post man. Went the extra mile for me. GREAT SERVICE !!!
-
December 2020 by Curtis Simmons
With a seven year history with the USPS- Haw River location we endured the worst in mail delivery and general services. Our experiences include, but certainly not limited to, lost and/or delayed mail, packages left in the rain, loose mail left on top of packages that were blown into the yard, (NC Drivers License, bank statements and other non-important documents), held mail not being held and a weeks worth of mail crammed into the mailbox- wet, not resuming mail delivery on the correct date after being held, damaged and/ or opened mail. The only consistency of the Haw River location is the inconsistency of the mail delivery, poor customer service, and bad attitude.
