-
November 2023 by Ruth Newsome
A very dishonest business. My van would not start on leaving the attorney's office in Hayesville. I have a HEI ignition and was pretty sure it was the module as I had no spark. So I called Crossroads and the man came out and put in a module but in so doing crossed the plug wires so the vehicle would hardly run. I am sure this was deliberate. They told me I would need an engine rebuild. I guess they figured a woman would not know any better. A friend helped me with the right firing order and the van worked as normal.
-
June 2023 by james beal
Dishonest. He will not respect your property or time. Damaged caliper slide pins replacing my brakes. Then kept my car for a week promising to order the pins and fix the calipers. My car was returned with damaged calipers. Again dishonest.
-
March 2023 by Pam S.
They looked at our truck and told us what was wrong. Gave us a price and kept calling back telling us other things were wrong. After weeks of having the vehicle and double the price called back to tell us engine was no good. Cost us thousand to get our vehicle back and in worst shape than when we took it. Do not use them.
-
November 2022 by Brian Whitney (Best Electric)
Mechanics did a good job and the price was not to bad
-
April 2022 by Joshua Miller
The reason run worse the when I brought it in. And now the belts stop turning 2 days later didn’t know when they would have work done when I got the car home the engine hood was missing 2 screws and the coolant reserve was empty
-
December 2021 by Brenda Tallman
Very friendly staff. I have an older vehicle so it does break down and they have always been able to fix it. They also are very reasonable priced. They're the best!
-
September 2021 by L powers
Very friendly & helpful. Needed a set of tires for my Honda.. They ordered the ones we wanted- had them there the next morning- and got them installed. Alignment done as well...Thankyou Cindy & the team...
-
September 2021 by Ellie Swanson
I cannot say enough good things about Crossroads ! My daughter was stranded and Cyndi was incredibly helpful. This place is caring, family owned and honest. I highly recommend them
-
July 2021 by Ben Kelly
I'm fairly mechanicly inclined, but after working on my truck mindlessly throwing money at it and not fixing the issue i decided to do their $49 diagnostic process. I had already had a reader on it and knew that it had a misfire on cyclinder 4. I had looked at my plugs, wires, distributer, cap and button. She had her "mechanics" look at it and said I could go out there with them and tell them what all I had done to the truck. They were doing the same thing I did. Put the computer on it, misfire on cyclinder 4 popped up so they pulled the plug on what they arguably said was cyclinder 4 while in reality it was cyclinder 2. They had to pull a firing order to believe me. I had to help her mechanic put my spark plug back in due to him taking 15 minutes trying and seemed like he was going to strip it. The owner then says that they would have to go deeper into the engine to diagnose it while also saying that it could have something to do with my transmission fluid hahaha. By that point, I had seen enough. She told me I still owed the $49 even though they told me what I already knew and I had to help her mechanic. I shouldn't had argued but I did. Finally I gave her the money while she is talking highly about her mechanics that I know do not have any certifications. I told her to just give me my change back and she threw it at my chest. After I picked it up of her nasty floor she told me to not come back... not a problem. I would recommend any other place but this one. Please, do yourself a favor.Service: Auto engine diagnostic
-
July 2021 by larry mckillip
They did a great job when my transmission started pumping fluid out on the ground, they were fast and very affordable had me on the road in three days.
-
July 2021 by Amanda mixon
Very happy with service and prices!
-
July 2021 by John
Their prices are some of the best in the area. Jason took the time to no only explain my issues but how to prevent them in the future. Really knowledgeable staff and a pleasure to work with.
-
June 2021 by Georgann Grady
Great place to bring your car for any kind of service.
-
March 2021 by Anneka Ernsting
Terrible people, they charged us for a new transmission and put in a used one. Cindy the owner would not give us any of the warranty papers we paid for and shoved my husband out the door. She smells like liquor and the mechanic acts like he’s on drugs. Do not go here. They did not tighten any of the bolts under the vehicle and 3 days after we finally got vehicle back( was in the shop for 6 months) everything came undone and started leaking profusely. They will scam you.Service: Transmission
-
March 2021 by Brandon Coker
Good business. Reliable service and trust worthy people..
