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January 2024 by Shayne Johnson
Had some work done on my Wrangler, and they were timely and efficient. All work was explained and completed when they said it would be. Warranty work was approved through my provider with no extra charges. I appreciate the service department personnel and their helpful attitude.
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January 2024 by nikki kinder
I just moved here a few months ago from another state. I have no confidence in the service department after one visit and several phone calls… the integrity of some of the staff is in question in my opinion. My camera was unplugged by a service member as they were driving my jeep into the bay for service and not reconnected. It was recorded. For what reason, I don’t know. I was also told that parts for a recall were ordered in December and I called a few weeks later to check on them and was told they weren’t in yet. I called the other day and was told they were not ordered at all, that they are not available and it must have been a mistake… I had a lengthy conversation when they were ordered… I don’t understand what is going on at this dealership and I have only been there once… I have little to no trust in taking my Jeep back there. Unfortunately, it is the closest dealership.
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January 2024 by Mohamed Aly
The BEST car buying experience I've ever had was at this Dealership. I was looking for a very specific Truck with hard to find options and color combo and Jacky Jones had the exact Truck I'm looking for. I was connected with Sales Specialist Mr. Paul. What a pleasure to deal with! He was extremely knowledgeable, Honest and precise about the vehicle and the purchase process. Once we agreed on the numbers, I made the purchase from 700+ miles away, then I went in to pick it up and it was even BETTER than the pics. Everyone I dealt with at Jacky Jones was so polite and just great people to deal with. This is an exceptional experience and I will be doing business with them again. 1000% worth the 1400+ mile round trip. Paul even filled up my tank before I set off on my trip home. Awesome People!
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January 2024 by Kelly Conard
Absolutely love Jacky Jones !! And I am so excited that Bill Sutton is back with the Jones crew!! Bill is the best salesman and takes his time with each customer to make sure they get exactly what they want
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December 2023 by Kelly Pierce
I stopped by Jacky Jones to look at a new Ram pickup. We were greeted by Josh Cottrell and his friendly smile. He showed us a few options and I test drove one and I was hook, line and sinker! If you’re looking for a new or used vehicle, stop in and see Josh. I’m sure he will help you find the right vehicle for your needs!Blessings,Kelly Wayne Music
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November 2023 by Ralph Fawcett
Great Experience!!!! I went to look at jeep and the one we looked at wasn't for us. The best sales man ever already had a alternative picked out for us. Josh our sales man was amazing. I can be difficult to get along with and he stayed right with us. He even help move all the stuff I carried in my old vehicle over to my new one which he didn't have to do. If your ever in the market for a jeep this is the place and Josh is your man. I will differently be back when I'm ready for a new Jeep to see Josh.
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November 2023 by Jay King
Uncommunicative, unprofessional, and unhelpful. We made an appointment with them a week in advance to pick up a truck from out-of-state only to find out they sold it without telling us. Instead of understanding or even apologizing, the team tried to up-sell us on a more expensive truck that we didn't want or need. These folks embody the classic "car salesman" trope.
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September 2023 by liz copenhaver
John Mirandi is terrific. We traveled from Morganton GA and got a great deal on our 23 Wrangler High Tide edition. We were treated very fairly and no pressure.
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September 2023 by Susan Hooper
Unfortunately our service writer didn't communicate with the tire sensor that was back ordered had to rent a car for another 5 days. We bought the extended warranty from Jacky Jones but the service writer didn't notice in the system . Just some training issues that should be resolved. The good thing though he likes his phone and is ready for deer season to stock up for his meals !
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July 2023 by Disasterpiece5150
Come see Zack at Jacky Jones Dodge he will treat you right! Came in on Saturday and a few hours later left with a killer deal on a charger Daytona!!
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July 2023 by Alise Nehrbass
This is my second time purchasing from Jacky Jones and both times have been a wonderful experience. Zach helped me find the perfect Jeep. He was easy to talk to, attentive and knowledgeable. I felt he had my best interest in mind, and made the process as smooth and easy on my part as he could. I highly recommend working with Zach on your next car purchase. Thanks to Zach I found my dream Jeep!
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July 2023 by Linda Gulla
Working with this dealership was a smooth experience. Zach took the time to walk me through the entire process as well as discussed various financing options to get me the Jeep of my dreams. After the transaction, Zach continued to be available to answer any questions I had, and offered excellent customer service. I would highly recommend Zach and the Jacky Jones team to anyone who may be interested in purchasing or leasing a new vehicle.
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June 2023 by Jayne Wilson Reich
Josh Cottrell was the perfect salesperson to assist us in our purchase today. My husband is an informed customer, so we knew what we wanted and what we could pay. Josh made that process so enjoyable. He is knowledgeable and qualified, but more than that, he has the lovely gift of making people feel at home with him, as though you’ve known him for a long time. Working out the financing was accomplished efficiently and to our exact hopes and expectations. All total, our trip over to Hayesville was a delightful outing and we have a lovely “new to us” vehicle to show for it. I highly recommend!
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May 2023 by Rachael Jones
I worked with Paul to finally get my dream vehicle-a Jeep Wrangler. He did everything I needed and beyond and was great to work with. He has all the paperwork completed when I came to pick up my Jeep (I live an hour drive away) and he made sure I knew how to use everything in it since it’s my first Jeep. I’d recommend Paul and Jacky Jones to anyone looking for a new vehicle!!!
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April 2023 by Charlie Hornick
I have purchased 6 vehicles for John Mirandi at Jacky Jones Chrysler in Hayesville NC and he’s ALWAYS taken care of us. Alwabeen honest and followed thru. John Marindi is the only person I will deal with ever!
