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November 2023 by PNSFL resident
This past July we were visiting the Hayesville area. The brakes on our car began making sounds of metal on metal when the brakes were applied. The owners of the home we were staying in recommended Jacky Jones Ford of Hayesville. We checked out their reviews and decided to take our vehicle to them. We arrived as they opened the next morning. We got lucky that they had a cancellation that morning. They repaired our car in a timely manner and we think the cost was very reasonable. In our opinion they absolutely deserve their 5 star reviews. Thank you Jacky Jones Ford. Sorry it took us so long to leave a review. C & E Powell
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October 2023 by William Steiner
Beyond impressed with the car buying experience at Jacky Jones. Bought from several hours away and they were fantastic when working to coordinate pickup. Following delivery, there was a warranty issue with the vehicle that they worked to resolve on my behalf.
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October 2023 by Jake Hopper
Fantastic experience from start to finish. Very fair pricing and assistance, with a great selection of vehicles available on location. Would recommend for new and seasoned customers alike, ask for Bryan Sullivan when you visit.
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October 2023 by Dimple Payne
The Quick lane is the best of best. The service is awesome and Eric goes above and beyond ensuring customers are happy. He treats every customer with upmost respect. I stopped after 5 which is closing time and he checked my battery and offered to put one in right then. I went back the next morning and they put one in immediately. The service techs are always ready to help. We use them for our 15 work vehicles and never have any problem getting them serviced. We feel confident with the service provided. Again Hayesville is blessed with Eric and the quicklane.Happy employees happy customers.Keep up the good work!
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September 2023 by Ralph Bennett
Great service and friendly people. Ease of making an appointment on line and they took my vehicle in at the scheduled time. Highly recommended this facility!
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September 2023 by David McClure
I enjoyed the amenities, displays, and atmosphere in the waiting area at Quick Lane during my recent oil change. My customer service representative met me on arrival and kept me informed throughout the entire process. I’d recommend Quick Lane to my family and friends … very satisfied with my experience.
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August 2023 by Steve Reviews
Fast, efficient, and professional service with staff that possess customer service skills that are second to none! Wayne Barter is the go-to man for service on your vehicle.
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August 2023 by Suthicha Suwannamora
My vehicle been there for 2 months after paid almost $5,000 to get it fix. Very same day the vehicle won’t run and still not be able to drive we had an awful experience here!!!!They do not care about customers never call and give us updates. Unless you call them. Do not recommend this ford dealership!!!
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July 2023 by Brad Hedinger
Wonderful facility! Neat, clean and comfortable. Love that the waiting area is spacious with plenty of seating as well as several stations with multiple types of phone chargers available. Cassidy at the desk was so nice and welcoming.
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June 2023 by Ret. Sanibel Sergeant (G)
Professional and courteous service call Jack Jones Ford of Hayesville, NC. The entire staff at Jacky Jones Ford is dedicated to customer satisfaction from sales to service. I would highly recommend this dealership for your next vehicle purchase !Thanks to everyone that made our purchase and service experience great !
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June 2023 by Tommy Curtis
I traded for a real nice slightly used F-150 back in Feb. Everyone there went out of their way to help us with trading, everything was explained very thoroughly, professionally and very courteously. I needed to have it serviced earlier this week so I went over and it was serviced very quickly (without an appointment I might add)! I was met at the door asking if they could help me! Very nice facility with all the latest equipment, also very clean ! Professional and courteous service people!
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June 2023 by Hal Pardue
Great service and always very courteous to their customers. Eric dills is the best in the business. I know several people that drive a long ways to get their vehicles serviced at Jacky jones ford hayesville
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May 2023 by William Zachary
I recently bought a 2023 Bronco from Jacky Jones Ford that I special ordered upon its introduction. Jacky Jones Ford is operated by low-key, fine, sensible, and honest people. I was kept informed throughout the wait for my Bronco. The Bronco was prepped perfectly and delivery was a breeze with no unexpected mark-ups or high-pressure tactics. All employees at Jacky Jones Ford with whom I dealt were honorable, kind, and down-to-earth, unlike many horror stories I have read and heard from other Bronco reservation holders who bought from other dealers. Jacky Jones Ford will continue to earn my business over the years. Jacky Jones Ford should be a benchmark for other dealers to emulate. If you're in East Tennessee, western North Carolina or northern Georgia (or anywhere, I guess) and you're in the market for a Ford, I recommend them without hesitation.
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May 2023 by Donna Sticher
How refreshing to do business with a company that makes an extra effort to research & find a Ford program to cover the cost of a new engine & labor. Not only was it at no cost to me but performed in less than a week. It had been suggested to me that it could take 3 weeks to get the new engine, clean up the place where it goes & install it. I was more than happy with the idea that Jacky Jones Ford Servive Department wanted to be on my side…a lady that is use to be taken advantage of! Thank you Wayne Barter, for taking such good care of me!Donna Sticher
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May 2023 by Bruce Perrin
Absolutely the best service experience I have ever had. Friendly service folks, good communication with diagnosis, and my vehicle was ready the same day!
