Carolina Carpet and Flooring is a family-owned business known for its personalized customer service and outstanding craftsmanship. Offering direct factory pricing and a customer service experience that is unmatched by any of the big box stores, the business has won numerous awards, including "The Best In Vance County" for two consecutive years and an A+ Rating with the Better Business Bureau. The company offers "Volume Based Pricing" for commercial customers such as general contractors, property management companies, purchasing agents, and investors. Customers have praised the business, highlighting the exceptional service provided by Stephanie, who helps them find the perfect carpets and custom rugs within their budget. The company's commitment to customer satisfaction is evident, with clients recommending Carolina Carpet and Flooring for their flooring needs. As a contractor, the business is praised for its reliable and timely order fulfillment, with Stephanie and John going above and beyond to ensure that the necessary supplies are provided. Customers consistently express their satisfaction with the personalized attention, knowledgeable staff, and the overall superior customer service experience they receive at Carolina Carpet and Flooring.
I recommend going to Carolina Carpet and Flooring for your flooring needs. Huge shoutout to Stephanie for helping me find the perfect carpet for my house.
October 2025
Very knowledgeable staff. Stephanie has been great to work with when installing flooring in our new home.
October 2025
As a contractor, we are in constant need of supplies. Stephanie, and John at carolina carpet are some of the best retailers that we deal with. Orders are on time or early, and they never fail to go out of their way to get me waht I need. Great work guys!!