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July 2025 by Andrew Travis
They don't answer there phone like they should the people working there are very unfriendly needs new people honestly
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June 2025 by Klink Huynh
I didn’t find anything wrong with the place. The spot was closed for about an hour but they opened right back up at the exact time posted on the door. The store clerk was superb because he was friendly, helpful, and knowledgeable. If I could tip these guys, I would🧌.
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January 2025 by Orglyn Molock
My kids favorite spot
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December 2024 by Denise Robinson
My Granddaughter which she do gaming comes by GameStop every month. The young man that works there doesn't have a rapport with people with special needs. She doesn't show this on the outside but he totally made her feel like she was stupid and laughed in her face when she said something that to him was silly. I think the store itself is great but their employees need to take a class on noticing when something is different about a person that has no control of their specific needs. Overall I try not to go when I see him there behind the counter. I feel for him if he does this to the wrong person.
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September 2024 by Shy DiscountShop
They don’t no how to answer the phone and if they answer they will tell you to hold on and don’t come back to the phone !!!!!!
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August 2024 by Hamilton Marrow
Revised review if your looking for old games you can come here other than that buy them from the online store this place has become a complete joke iykyk.
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May 2024 by Lori Hahnel
FYI.. if you purchase a additional warranty at Game Stop (IT IS FREE MONEY TO THEM)
That product is non refundable! They fail to communicate that!!
My grandson purchased headphones for his game system on the 9th. As he thought about it on his way home l. He decided it was not wise to make a costly purchase…! I take him to make his return on Saturday when I have time! The box is unopened and when we get to store? The attendant is unable to return the product warranty that they offered to sell him?!?! Sooo the fellow calls the appropriate ppl and returns with I can’t refund a warranty? My mind is blown. 45 minutes in the young fellow gets a woman on the speaker phone? Her first statement was is this with the old granny? That has been escalated! When I say excuse me and she hears me? She then hangs up! Wow! Wow! That is customer service
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April 2024 by Jay
BEST STORE EVER!! They have all games like it was Amazon and want call of duty or far cry? They got the games.
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August 2023 by Benjamin McDonald
Love it
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July 2023 by Lyrical Storm
Had to stop in to get some accessories for a game system. The person working the counter was more worried about putting up whatever he had on the counter over providing customer service.
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June 2023 by Eredis Gardera
Much friendlier staff now that Antonio is gone. Looks like they're still working out some kinks left by the other guy, but still great staff.
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March 2023 by James Spence
Every Monday no matter what time I go to game stop in Henderson NC there is a back in 20mins sign what the hell
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December 2022 by Jennifer Cooper
Great Service Helped me out when I really didn't know what I'm looking for
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April 2022 by Anthony Crace
The store manager Mike Haskins went above and beyond to help me replace my Xbox Series X with my warranty. He was such a great help and provided an amazing GameStop experience!
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October 2021 by Jonathan Baker
Henderson is beyond lucky to have this location. Serving the 5 County area for over 20 years (2001) this store is home to a knowledgeable staff who are dedicated to the cause of helping fellow gamers, collectors and people in general who find their way into this gem ? tucked away in the Henderson strip mall. Mike and Peter along with the rest of the exceptional staff here are a blessing ? The founder of this franchise should be very proud.
