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September 2023 by Eugenia Terry
Thanks to the manager and the guy who did the woodwork at Sam’s who fixed the leg to my bench for my dinette set. He did a wonderful job of making me a duplicate and my son stained it to match the damaged leg. I love my bench and I’m happy for the four legs it has again. Good place to do business!!!
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November 2022 by Nick DiMarino
Great experience buying a bed. Excellent service and they really bend over backwards to make you happy. The delivery drivers were also excellent, very conscientious and careful not to scrape or damage anything getting it into a tricky spot. Thanks for a great experience we will be back!
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November 2022 by Victoria Spiva
Absolutely love this store , they have everything you could want or need I love , love, love the furniture bought a sofa and dining table set and everybody we talked to was so nice and very helpful!!!
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November 2022 by Gloria Mobley
Great customer service, and affordable prices.
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October 2022 by Dennis Jones
Great service. Had just what I needed, and had it in stock, and delivered the very next day.
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August 2022 by Roger Ayscue
Mr. Sam's was very nice and helpful. He made sure we got what we wanted. However there is a slight bit of damage to the dinning room table. Pictures were taken by one of the delivery person's and he said he would give Mr. Sam's the pictures.We are waiting for A response
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July 2022 by Roze
No pressure buying. They ask if you need help with anything and if you don't at the moment they will let you browse in peace and when or if you need help they will be their to help.I would definitely go back because I don't need anyone following me around.
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July 2022 by Rose Tart
The owner and his staff always go above and beyond to help me..I would recommend them to anyone
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April 2022 by Mary Reid
My kind of place. Beautiful furniture. I got me a nice full size bed. So happy with it.
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April 2022 by Jessica Wilson
Very good place with fair prices.
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March 2022 by Rosalyn Smith
Their staff are very friendly and don't fake it. They don't give you a price and write it up $800.00 more. They are honest and I appreciate not being side swiped for a sale. I'm going back.
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February 2022 by Dale Hughes
My family and I purchased a bedroom suit from Sam's furniture in Aug. We purchased a set off the floor and ordered a nightstand to go along with the set.After waiting a month, I called Sam's and was told the night stand would be there in a month and they would contact me.After another month went by I called again. This time they told me it would be October before it arrived. I patiently waited again. It was November when I finally called again.I spoke to a man who said he could check the system to see when my nightstand would be arriving. After several minutes on hold he told me he couldn't see it in the system and he'd get back to me.After waiting an additional two months with no answers and no call backs, it's unfortunate that Sam's furniture can't provide basic customer service. My wife wants the product we purchased. I just want to be reassured that Sam's furniture didn't forget about us the day it took my money.I understand the pandemic has effected manufacturer's ability to forecast but that's not what has effected your ability to communicate. Unfortunately, complacency has.
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October 2021 by Monique Kearney
I would highly recommend them!
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July 2021 by JT Haggard
Well I just want to say that me and wife went to this establishment...First timers...Macy the sales/cashier was AMAZING...She was very helpful but not pushy and walked around store with us like our own personal sales person...GREAT ATTITUDE..VERY PROFESSIONAL AND SWEET..And the gentleman that was next to her helped us with our delivery date and was VERY KNOWLEDGABLE...Thank you both for a great visit...And theyhad exactely whatwe wanted....100% Satisfied with Sam's Furniture&Mattress Center in Henderson N.C Exit 213 off 85...we bought 2 mattresses and will be delivered next Saturday to Lake Gadston Rivers Ridge in Bracey Va....THANK YOU BOTH VERY MUCH...OWNERS GIVE THOSE 2 EMPLOYESS A RAISE AND APPRECIATE THEM...THEY ARE YOUR BUSINESS...THANK YOU
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December 2020 by Audrey Pendergrass
Nice pleasant store, inviting, pretty furniture with quality, picked out furniture items then delivered next day they unwrapped and placed furniture and took away the wrapping and boxes. We are very Pleased with service and delivery. I would tell you to stop into Sam's to shop.
