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March 2024 by Brad Rimmer
When I asked Chasity why the SECU did not offer business accounts? Her response was she makes 52k annually and I would have to ask the share holders. She said she did not get paid enough to answer that question
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November 2023 by Rashell Brown
Every time I come in here to cash a check it’s always an employee with an attitude! Then I can never cash my check I don’t even see the point of having an account with them if every time I have to go somewhere else just to get my check cashed! They are an overrated bank and only good for giving a loan!! Shut the whole bank down at this point!
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June 2023 by Orglyn Molock
Very helpful with the information
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August 2022 by Emad Amin
Just a great customer service
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August 2021 by Shantelle Richardson
This location is the absolute WORSE and they’re VERY VERY unprofessional! They do not like assisting you with anything, they will place you on hold and never come back to the phone!
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February 2021 by Jessica Morris
The slowest drive thru line of all SECU branches. Seriously. The new construction didn’t help the situation at all.
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October 2020 by dimplez 2U
Had to come here to set up services. Never answer phone when needed help . Have to wait due to covid if need certain services but could sit in lobby was cold outside. Lady helping me had no clue what I was waiting for . Hate I have to come here I prefer my bank but have to because of services offered.
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October 2020 by Amanda B
Changes need to be made as far as who they have put in manager positions, they have a preference who they want to offer services to and how they choose to assist their members!This is my formal COMPLAINT!
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May 2020 by Carolyn Hendley
Been with them for at least 20 years. No problems and great customer service.
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April 2020 by Monita Elliott
I have always loved my State Employees' Credit Union because their services are great. I will never trade my banking needs, with no other!
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December 2019 by Audrey Skipwith
Very congested because of the construction work.. Not really handicapped accessible
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November 2019 by Tre Von
Worst customer service, there is never anyone available.
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October 2019 by Sidney Evans
Great staff and quick line to get what you need
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May 2019 by Erica Daves
For the almost 20 years that I have been a customer with the State Employees Credit Union, I have ALWAYS felt valued and always received professional and quality service, until now. Courtney and Samantha were very pleasant, professional and accommodating. To my surprise, Latisha, the assistant branch manager was rude and argumentative and Ms. Lemert, the branch manager, refused to speak with me at all in regards to my issue.
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April 2019 by Akeisha Egerton
The customer service SUCKS the tellers were very rude and didn't want to help...The only reason I still deal with this bank is because of the benefits
