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June 2022 by C 1.
I contacted the dealership to reserve a new vehicle I found online. I would have been paying for it in full with no financing and picking it up from out of state. The salesman called me back and said the GM said there would be an additional $5,000 added to the vehicle price because I was out of the market. Needless to say I was very disappointed. I've spoken extensively with multiple other dealerships out of state and none of them ever tried to take advantage of me in this way. The salesman was kind but the dealerships management sucks.
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February 2022 by Steve Detwiler
I had a very good experience at Boyd Chevrolet. From the moment I walked in the door, the sales team was very helpful in providing a relaxed atmosphere and helped guide me through the process of obtaining a new truck which in today's market is challenging. My sales person Ed Murdoch was both professional and relatable and provided a comfortable space for me to make decisions throughout the sales process. The rest of the Boyd team was equally professional and efficient and my entire experience went smoothly. I would give Boyd Chevrolet Buick 5 stars and would have no reservations in recommending them for your next vehicle purchase.
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February 2022 by Cas Smith
Andy and the folks at Boyd did a great job. There were a few items on my vehicle that needed to be addressed prior to purchase and the service department stepped up and assisted as well. An all around great experience!
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January 2022 by JOHN EDWARDS
best auto buying experience I've ever had. great dealership, this is the 2nd vehicle I've bought there. I have had all (3) of our vehicles serviced there before adding this 4th. this is the most honest dealership I've ever worked with. Troy Russell (sales) is very knowledgeable, efficient, polite, and respectful. this is the kind of auto salesman you want to work with.
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January 2022 by James King
Ed was extremely helpful in helping us find the vehicle that was right for all of our needs. The process was easy and his response to everything could not have been better. He definitely takes care of his clients.
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January 2022 by Jeffrey Shank
The team at Boyd Chevrolet Buick is always so helpful and looking out for the customer's best interests and needs. I have had the honor to be a customer of Lee Edgerton for over 6 years now and have been thoroughly pleased with all our transactions. Lee looks out for his customers and always provides them with the best services and deals he and Boyd have to offer. I would definitely recommend Lee and the staff at Boyd to anyone looking for a new or used vehicle.
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January 2022 by Ray Johnson
Steven, did a great job in explaining the what was needed and the consequences if I continue to drive my vehicle. Compassionate and trustworthy are two words that come to mind. Thank You for getting my vehicle in and worked on in a timely basis. I was treated very professionally.
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January 2022 by Laura Collins
My search started on the internet. I located a vehicle that was in transit to Boyds. Tanessa was the internet contact who reached out 1st. No pressure, informative, kept in touch that the vehicle I wanted had not come in yet and then reached out to let me know it was there. Again - no pressure. I drove 2 hours from my home in the Charlotte area ( where there are tons of Chevy dealerships) to get to Hendersonville. I was greeted and introduced to Ed Murdoch who assisted me with my purchase. I’ll repeat - no pressure! I test drove the vehicle and knew I wanted it. I then met Tony, who helped negotiate the terms that were acceptable to me. No pressure. When I was satisfied with the terms it was a thumbs up. Trace handled all my paperwork and explained all the service options, assisting me in what my needs might be.As a 60 year old woman, I have purchased 10 vehicles over the years. I have negotiated all purchases on my own. I have been treated like the “little woman”, I have been offered shopping gift cards because “ I know women like to shop” when I had a major problem with a new vehicle, and I have had a salesman get angry with me when I asked for my keys back to leave the dealership.I always find several vehicles at several dealerships when I purchase. Because of Boyds excellent service, all the way down the line from internet to sales floor, they made the sale! I was treated with respect, never felt berated as a female customer and was comfortable with the entire process. Boyds has a customer for life. If my husband gets a new vehicle, it will be from Boyds. If my children get a new vehicle, I will recommend Boyds.I am a Nurse and nurses tend to share good experiences with each other because of our odd work schedules, raising families and no time to waste. I have already shared my experience at Boyds with many coworkers.Thank you again to Tanessa, Ed, Tony and Trace for the absolute, hands down best purchase experience EVER! I love my 2022 Chevy Blazer 2LT !
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January 2022 by John S.
These guys sold me a vehicle that had been inspected and told NO damage. They justified this by saying the car fax was clean. this 172 point mysterious inspection wasnt done as the elude. When I asked them to check the car out it - found a problem ti had a night it took 3 weeks to get an appointment and was then told your car needs to go to our body shop to be repaired. This was shocking! Body shop availability was 2 months out. DO NOT BUY FROM THEM!
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November 2021 by Anahi Garza
Huge thanks to Mr. Lee and the team at Boyd. Lee was very patient with me, and helped me find a good car within my budget. The whole experience was great. They took the time to explain everything and made sure I was happy with my choice before finalizing everything. I had to walk to the dealership, since I didn't have a car, and I drove out of there with my new Chevy!
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November 2021 by Nicola Barksdale
The entire team at Boyd works hard to ensure that your car buying experience is a pleasure. Roger Evans and Ed Murdoch made certain that I got exactly what I wanted. They educated me on the new features and spent time making sure I was comfortable before I left the dealership. This was our second purchase from Boyd and because of their dedication to client satisfaction it will not be our last.
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October 2021 by PATTINC49
We thoroughly enjoyed our salesman Edward Murdoch when we went to Boyd's to look for our new car or truck. I spotted a beautiful yellow Chevy Colorado truck that I just had to look into. Ed assisted us and made a sale! This was the easiest sales transaction we have ever had. Everything went fast and professional. My husband and I love this Chevy Colorado truck! Thanks so much Ed.
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September 2021 by Ernie-Diana Dermid
Had a wonderful experience today purchasing our 2015 Land Rover! We’ve been buying cars for years and always dread the process but thanks to Manny Mayorga and the staff at Boyd’s, it was actually enjoyable and we love our new vehicle! Couldn’t believe how fast it was from start to finish. Thanks again Manny! You’re an awesome salesman and representative of Boyd. We highly recommend Manny!
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August 2021 by Susan Stackpole
went in to sell my truck, they said my estimate of KBB was incorrect. Ended up buying my truck for about 24k (if one was to value the price of the used car I traded for,which, btw, ac is broken). Anyway, today its on their site for $33,500. shameful!
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August 2021 by Janet H.
Randy and Chad took care of all my repairs in just a couple weeks. I was completely satisfied with my car. Most of the time was waiting on parts to come in. Their work at the shop is excellent. I would definitely recommend them!