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November 2023 by Heidi Starling
Nice store but overpriced, parking lot is terrible, hard to maneuver around especially on busy days
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October 2023 by Lee Johnson
I was in store today and had 2 items, pellets for my Traeger and some hot birdseed. I did not see the price on the birdseed until I was checking out. The item was $45 for 10lbs. I decided not to purchase the item, the cashier who is also the owner seemed very annoyed and just grabbed the bag and tossed it behind her asking “you don’t want this”. I’m a local here in Hendersonville and try to support local businesses, but this was my last trip to Carolina Ace. FO!
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August 2023 by Sue Kocher
Ace is the place! Carolina Ace epitomizes the “Helpful Hardware Man” commercials I remember from my youth. And that includes staff of whatever gender.Ace is not “the store I go to if I can’t find it closer at the big box” it’s “my GO-TO” store.Unlike the big box stores, you don’t have to spend 15 minutes just trying to find someone who can help you (and then can’t). I sometimes come looking for a fitting or doohickie for which I have no name but can only attempt to describe. They help me find it, with a smile. It’s a pleasant experience, not a frustrating one.Also, they care about quality. When I need a good shovel, or a nice heavy mattock, I want a GOOD tool, not a cheap one. They’ve got it--or can order it.
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August 2023 by Carol Baswell
Always nice to shop here. They have a diverse selection of seed packets. A good paint department, typical hardware and yard items, and of course indoor and outdoor plants and garden decor.
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August 2023 by Matt Lampe
Excellent hardware store... can find individual screws, bolts, washers, as well as a wide range of hardware and garden items. Very knowledgeable staff.
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July 2023 by ASKLYLE
Exceptional Shopping Experience at Ace Hardware Store, Hendersonville NCRating: ★★★★★From the moment I set foot in the Ace Hardware Store at 911 Grenville Hwy, Hendersonville, NC, I was struck by a remarkable blend of spaciousness and an intimate, local feel. It's a large store, but it hasn't lost its roots. It holds on to that small-town charm that is so often replaced by a corporate aesthetic in other large retailers. Unlike Home Depot or Lowes, this Ace store is like a beacon of local community spirit, making you feel right at home.Every member of the staff was incredibly helpful and attentive. Their dedication to customer service was evident from the minute I walked in. I was greeted with warmth and a genuine desire to assist me with my needs. The team members at this location went above and beyond to ensure my shopping experience was nothing less than excellent.Another impressive feature was the store's specialty sections. Whether you're looking for paint, BBQ equipment, or gardening supplies, this store has it all. The carefully curated sections ensure that you don't waste time looking for what you need. Their selection is extensive, offering an amazing variety of products for every possible project or hobby.My visit coincided with their 4th of July Customer Appreciation Day. The store was buzzing with excitement and an infectious sense of community. The staff organized a free BBQ, truly setting a festive atmosphere and making customers feel appreciated. To top it all off, they were giving out American flags. As I walked out, waving my flag, I couldn't help but think, "God bless America."In conclusion, Ace Hardware in Hendersonville, NC, is more than just a hardware store. It's a pillar of the community, offering not just goods but an unforgettable shopping experience. I highly recommend this store for its excellent service, vast selection, and community-centric atmosphere.
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July 2023 by Lucy Bowes
Meh! Lady in garden center came up to me randomly to let me know that the plant I was looking at...was not easy. I didn't ask for her assistance, but it was the way she approached me. I was talking to another customer waiting to check out. Very disappointed!
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July 2023 by Justin H.
Worst service ever! Went to this store to buy some galvanized steel rope. Went in and ran into an employee, told him what I wanted. He sent me to the isle it was in, already knew anyway. I measured it myself because no one came to help. Also, it is almost 3x as expensive as it is a Lowes. So I had it measured out, just needed to cut it. Waited about 10 minutes and decided I would rather go to Lowe's. Unless you like to wait for very long times for service, I would recommend you stay away from this place. "Ace is the place where they try rip you off"!
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June 2023 by John W.
Extremely knowledgeable and customer oriented staff. Then answered all my questions with one phone call. That's Ace Hardware, they are the top.
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June 2023 by Alyssa B
Dennis and the whole team in the paint department were so helpful to me today, I truly appreciate the help and patience with me as I don’t know a whole lot about paint but they were super knowledgeable and helpful in guiding me to pick out the right stuff I needed, especially Dennis! Thanks y’all!
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June 2023 by Nathan Bare
Blessed to have Katherine of Hendersonville Ace assist our family today for purchase of Gardina Plants. She exceeded our expectations to locate three identical plants with detailed instructions correct way for planting and load into our vehicleTruly looking forward to purchasing additional plants from Katherine thru Ace Hardware Hendersonville10 Stars Service
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May 2023 by Vanessa Owen
I want to give a shout out to Jim. He is always so helpful and nice to me when I need help in the store. He is very knowledgeable and helps me pick out what I need for my projects at home. He gets a high five ?️ from me!
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May 2023 by Steven Massie
This is a nice retail general hardware store and the staff is very helpful. The biggest problem they have is congestion in the parking lot at the front of the property. I recommend using the side street to access the parking!
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May 2023 by Happy Tiger
Folks here know their store...very helpful and efficient...seems like I am here at least weekly, so rarely do I need assistance...
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May 2023 by Dwight House
They didn’t have what I wanted, but a very nice and helpful lady who worked there was extremely helpful.
