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December 2023 by Rachael Slayton
Have had Cricket for 10 years now . Not so bad I have to say!
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September 2023 by Liz Snively
J.P. is a treasure! Great experience today upgrading my phone - I had to stay in the car (mobility issues) so friend brought him out to me. VERY helpful and considerate. Cricket is lucky to have such a fine young man representing them.
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September 2023 by Brittany Bedgood
Always very helpful when we show up with our problems
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May 2023 by DemBones
Great looking store, but I wouldn't shop there; though you might.
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May 2023 by Samuel Wells
Great location, some of the best customer service!
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April 2023 by Jose Alvarez
I just switched to cricket and i like it, the only thing I didn't like is the customer service at this location the Hispanic guy was there he wasn't helpful at all and he was very rude and was a bad mod the whole time i was there I definitely wouldn't recommend anybody to go to this location
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December 2022 by Carlos Pantaleon
Manager was very helpful, although I didn't get my issue resolved.
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November 2022 by Daniel Corcoran
Came in To get a problem fixed and spoke with Megan she was fantastic very knowledgeable and helpful I brought my father with me and he asked her a ton of questions and she answered every one of walked him through how to fix all his issues
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October 2022 by Yaneth Castellanos Torrado
the sevice is good but would be nice if they also hired a person who speaks Spanish.. or more than one employee so that they are always available for hispanic people
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August 2022 by Marina
Martin was very nice and kind, helping me start my new service and he even gave me a discount!! I'm so happy that my phone is working great up here on the mountains, Yay!
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April 2022 by Mark Stober
Beware of shady sales people at this location - Marvin in particular.My wife and I stopped in to get a replacement phone. We told the salesperson what phone we wanted and he walked us over to the phone case section and said to pick out a case. My wife told him we did not want to purchase a case, but he said "oh, it comes with the phone so you might as well."So we picked out a case, and then when he rung up the charges the $49 phone came out to over $150. My wife asked why the price was so high and he replied "it's the activation and service charges."I was suspicious at that point and checked the receipt. Turns out not only was there a $35 charge for the case, but he had also added device insurance for an added monthly charge even though he had said absolutely nothing about this or asked if we wanted it.Bottom line, the sales people make extra commission on add-ons, so Marvin had lied about the case and added extra charges without our acknowledgement. Absolutely outrageous.
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July 2021 by Elizabeth lamm
Excellent customer service glad I switched to cricket wireless I have had great service. MARVIN PIPPINS very helpful. Hendersonville NC store # 237
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July 2021 by Terry Sloan
Could not be happier with Cricket. Changed from Verizon 2 years ago - have noticed no lack of quality in calls OR coverage area…. And am paying 1/3 less per month. Just got new phones, needed SIM card changed out, Marvin Pippins helped us and knew exactly what he was doing, at no charge. My friend also got a new phone, and it was ‘auto set up’ - via Verizon for $35! No thanks, I’ll stick with Cricket!
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July 2021 by Steve Cataleta
Enthusiastic staff
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March 2021 by octavio hernandez
I was having issues downloading apps on my apple phone. Went in to get some help and Daisy was great she helped me set up my phone, she answered all my questions. Just great service i got from her. One of the best employees that this store has had in a while. Thank You!!Hope to keep seeing her there.
