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April 2024 by Robert Deal
People were friendly and worked toward solving my needs.
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April 2024 by Mary Hendrix
We are so pleased with our new purchase. Robbie was very knowledgeable and helpful. He guided us through the process and helped us make a great decision.
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October 2023 by Saralee Mollo
Both staff we dealt with at the Hendersonville store , Robert and Jeremy, were knowledgeable and made sure we understood various mattress options. Very pleasant folks, professional. Would recommend.
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October 2023 by Ava Sherick
Justin was a great salesman -- we stopped in and he was very friendly, but didn't bombard us with information and pitches. He was however very knowledgeable when we had questions about literally anything sleep related. He let us know his honest opinions on the current sales and the deals/value of what we needed based on our particular needs. He also assisted with the financing options and made it such a seamless and easy process. Thanks so much, I recommend this to anyone!!! He also knew the answer to my fun fact question which was hilarious
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October 2023 by Bev Blake
We needed to return the firm mattress we purchased and get the medium softness mattress. Robert was easy to work with and honored the 120 day guarantee for replacement. Thank you, Robert, and Mattress Firm. The Blakes
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October 2023 by Karen Sawyer
We had a very nice experience at the Hendersonville store. Justin knew his business, was knowledgeable, polite, has a nice personality and was even a multitasker, by helping us AND one other couple, without making us feel “abandoned”! We purchased a queen mattress and a twin mattress and look forward to many good nights’ sleep!
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October 2023 by T Creasman
Jason helped us by suggesting a computer program created by drs to help choose mattresses for certain medical conditions. It made our shopping less daunting. Leigh expertly directed us through the paperwork clearly communicating the intricacies of the financials and warranties.
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September 2023 by Pamela Leuschel
Great experience as Robert was so knowledgeable about everything in the store. He was so helpful teaching us about mattresses and options.
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September 2023 by Patti D
Robert was great! He is very knowledgeable about mattresses and answered all of my questions. He even gave us the sale price!
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September 2023 by Stephanie Gibbs
Justin was great and knew his products. Made sure we were comfortable with the choice we where making. Showed us the options, but did not push but was available throughout the interaction.
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August 2023 by Deborah Bracher
Finally decided to upgrade to a King from a Queen and had visited a few places and decided to stop in Mattress Firm on our way to Sam’s. Justin was so helpful but not pushy. Really gave us more of an understanding of what we were looking at in mattresses. Glad we were the only ones in the store when we stopped because we were able to be relaxed and absorb all he had to share with us. I would recommend him without any hesitation. And we are getting our mattress delivered today, in less than a week!
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August 2023 by D'arlene Eisenhower
Robert was very helpful in getting me the products I needed along with fast, free delivery on the day of my choice from their delivery schedule. I was in and out, purchase completed within an hour or less. Please note this review is for customer service. I will try to update with another review regarding the delivery and the mattress and frame at a later date.
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July 2023 by Vicki Connor
Salesperson, Justin, was terrific! Informative yet not pushy, friendly and accommodating. I'll buy my next mattress from him.
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July 2023 by Jackie Dirscherl
Sleep expert Robby is the best! We highly recommend working with Mattress Firm for your next mattress purchase. We were interested in lots of online mattress in a box options, but I’m so glad that we went in person to learn more about why there was not a good fit for us. I went for an in person visit to lay on a few mattresses, and it was super easy and thanks to the friendly and knowledgeable staff. The best part is that they will deliver and set up the mattress at my home. I highly recommend this store!
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June 2023 by Jackie D.
Sleep expert Robby is the best! We highly recommend working with Mattress Firm for your next mattress purchase. We were interested in lots of online mattress in a box options, but I'm so glad that we went in person to learn more about why there was not a good fit for us. I went for an in person visit to lay on a few mattresses, and it was super easy and thanks to the friendly and knowledgeable staff. The best part is that they will deliver and set up the mattress at my home. I highly recommend this store!
