Shoe Dept. Encore is a footwear retailer that generally provides a decent selection of shoes and helpful staff, according to customer reviews. The store is usually in good condition, though it may be challenging to find a wide variety of women's wide-width shoes. Customers have had positive experiences with the service, finding the staff to be friendly and attentive, able to assist in locating the desired items quickly. However, the selection of certain brands, such as Teva, may be limited. Overall, Shoe Dept. Encore offers a convenient shopping experience with good prices and generally satisfactory customer service.
My rating is due to the helpful employee, Judy. She went above and beyond to find a missing match sneaker for me. She took my number and continued searching after I left. Kudos to her.
August 2026
Thank you SO much Carla for being so helpful and easy to work with for our back to school show giveaway! You are the best and made this so much easier than in the years past!
June 2026
This store carries a wide variety brands and styles. I really like the sneaker selections they offer and there is always something on sale, if you look for it!
