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March 2024 by JEREMY OWENS
Can't begin to express the hard work these Amazing Professionals put into going above the minimum. Y'all will have me as a member forever.
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January 2024 by AMBER COLLINS
by far the best bank in town with the best customer service anyone could ask for. They go above and beyond.
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October 2023 by COLE GAMBRELL
I am consistently impressed by the team here!! I have worked with the mortgage/loan officer, Patrick Hunt, the banking advisor, Kimberly Triana, the client manager, David Crow, and several customer service providers as well. I have been with a list of other banks in the past, and these people have gone out of their way to be personal, helpful, and kind. If you need ANYTHING finance related you need to give this team a try!! 5 Stars!!!
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March 2023 by Mrs. Plam
Todd and Brandon are very friendly, helpful and efficient. Made getting an auto loan a breeze!
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February 2023 by scott lesser
Great bank to deal with. Todd and Kimberly helped me with my 2nd auto loan. It was fast, it was friendly and the rates were fair. Pleasant experience.
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September 2022 by Brad R.
Great staff, always feel welcome every time I go in. Customer service is delivered promptly, professionally and with personality. Only bank left in town that's a true local, community bank.
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May 2022 by Kari Moers
Change banks to this one!! I don’t know why I didn’t change sooner but what a world of difference to work with everyone at United on Greenville Highway in Hendersonville. They are so good at what they do, so attentive, and things are so much easier here. Can’t recommend them highly enough!!
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May 2021 by Shawn Watson
Love this credit union ever since switching from another one who got too big to know who you are. "United Federal Staff are the best and know who you are, give the best service, and are super friendly and knowledgeable. Their account benefits are the best. I would recommend them to everyone.
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May 2021 by Burton Harris
Very bright, nice, clean and spacious. Staff is remarkably polite and welcoming. Good checking and savings accounts available.The only negative is administrative confusion on names and credit cards. They need to amend their procedures to be certain how the depositors wish their names to appear.
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May 2021 by Louvegas
Awesome bank great staff and awesome service
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April 2021 by Anne Rich
Love this new branch! It is open and inviting, with proper COVID precautions in place. The employees wear masks and hand sanitizer is readily available if you choose to conduct your business inside. The branch manager Todd Sharpe is pleasant enough but does not seem too well informed on some of the credit union policies regarding certain types of loans. We discussed a loan with him and were anticipating getting the loan, but three days later Todd called us and let us know the credit union does not make those type of loans anymore. This almost put us in a bind, so we actually went to another bank to get the loan we needed. Wish Todd would have told us this information up front. This is why I gave this branch only 4 stars. The other employees are so helpful and friendly and make it easy to do what you need either at the drive thru or inside the branch.
