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January 2022 by Quillen M.
How awful can this place be? I spent a whole lot of money on a product that was supposed to arrive today and no one will even answer the phone!
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November 2021 by Joshua B.
Well supplied however we came for wrapping paper and after looking for the scotch tape for a half hour we finally found it in the sewing section. Not sure why there isn't any at all around the plethora of wrapping paper but there isn't.
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September 2021 by Harold P.
This store via a joke nobody knows anything about there department wait over 35 min in sporting good and still wasn't able to purchase because the associate can't work a computer. Shop else where
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August 2021 by Chan J.
This store and associates are a complete soup sandwich! We have had progressively worsening experiences here with the grocery pickup "service", but today really took the cake. My wife was kept waiting for approximately three hours after checking in to pick up our order, while employees stood around outside cutting up. No manager was available, and when I called the store to tell them about our experience, the Customer Service department hung up on me twice! Steer clear of this store!
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July 2021 by Alisha H.
This auto center is abhorrent. I was here at 3 pm today for a simple tire patch. When I pulled in there was no one waiting. At 4:30 I asked about the car and they had not even started it! I had seen people come and go over and over. When I asked about it the mechanic admitted to not starting my tire and said "I could start it now but if someone else comes in I'm taking them first" I'm not sure if he in general did not like me or if he's a sexist pig but I was so mad I left. I waited an hour and a half for no service! Go somewhere else like Jiffy lube down on four season they are amazing 1600 4 seasons blvd Hendersonville nc
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November 2020 by Barbara M.
Second battery from Walmart has gone bad in less than two years. I'm currently sitting at this one in Hendersonville and have been for two hours to get the battery tested and replaced. I was here when the store opened and now there are five cars here waiting. Not one car has been brought into the bay yet and the store has been open two hours. Manager was rude and patronizing when arrived. 2.5 hrs later I finally have a replacement battery but Im still sitting here waiting for them to install it.
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July 2020 by Halley N.
I went to this walmart with the intentions of having a good experience. The door near the garden Center was closed so I had to walk all the way to the other end by groceries for entrance. I was okay with this because I figured they were counting customers that entered. As I approached the entrance, I felt an overpowering sense of weakness and barely managed to make it the rest of the way to the door. I asked the man at the entrance if I could just come between the blue tape because I had a disability and I really needed to get into a motorized cart before I fell. He said no. I said please, there is no one in line and I am truly about to fall he said you have to walk all the way to the end of the fence and enter there. Because I was so weak at that point my daughter said , I will go get the car and we can go somewhere else, I had to literally hold myself up on one of the handicapped posts until she arrived with the car. Have reached out to the store but no one answers calls there. I have called the store several times to speak with a manager about ADA and every time I call, They answer then disconnect.
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February 2020 by Joseph C.
The only thing good about this place is the workers.Learn from the Arden location.The store is never stocked it's dirty and has a massive homeless and drug problem constantly effecting shopping experience.The bathrooms are something that horror movies aspire to be.A trip to this location consists of trying to walk in the store passed tweakers then going to get things on your list that owe wait haven't been stocked in a month.The workers at the registers and electronics are amazing.That doesn't fix the fact this place needs help.
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September 2019 by Silent S.
There grocery pick up is a scam You order on line joke You see grocery on sale Go pick up next day - out of stock If you click substitute you wind up eating what Walmart thinks is right for you More like a bait and switch When they select my FOOD usually wrong gets thrown out - a simple phone call would do. Bye Walmart Hello Ingles
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September 2019 by Maribeth C.
I really like this Walmart and it's very close to where I live. Most of the employees are really nice and friendly, courteous. Especially their customer service desk. With one exception: an employee by the name of Heidi Anne. She seems to always be manning the self checkouts at night and she is beyond rude and dismissive. I find that things I scan frequently ring up the wrong price and she always gives me a hassle about it. Last night, she said - oh you again? Like it's my fault that the right prices are not in the system. I even witnessed her treating a coworker (Noah) VERY rudely last night - telling him he'd better "get back from break 5 mins early" or else she was leaving and he'd get in trouble for it. REALLY? UPDATE AS OF 9/5/19: this Walmart has seriously gone downhill. CSM's with a superiority complex, shelves ALWAYS bare and what's in stock is a huge mess. No one here cares. I was told tonight that Walmart will no longer take printable coupons!! That is a lie, per Walmart corporate. My coupon exactly matched the item I was buying and they wouldn't allow it. Also, discrimination against the disabled because they rope off entire grocery sections (4 aisles tonight alone). I do understand the need to clean and polish floors - but literally the floor polishing machine sat unattended and unused for the entire hour I was in the store. I have just recently had knee surgery and it's hard for me to walk around the entire perimeter of the store to try and find just 1 thing. I observed numerous elderly customers on motorized scooters just give up altogether.
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August 2019 by Linda P.
Well I'm overwhelmed. I ordered something online for in-store pick up. I dreaded the line I KNEW I would have to endure at customer service. WRONG! I marched up to the counter and told them I was there to pick up my order. I was directed to a HUGE orange kiosk type thing that said simply:"pick up." At "pick up" there was a simple instruction: scan your receipt or enter the numbers on your receipt on the screen. I followed the instructions by scanning. The screen became transparent and there was some mechanical whirring; a package appeared on a conveyor belt just beyond the now clear screen. The package came toward me; the screen raised and VOILA! There was my item. I kept expecting an alarm or something to let me know this was some kind of high tech prank. Nope. That was it. I had my order and after standing there for a few seconds with my jaw dropped, inspecting this phenomenon, I left. Makes me want to order some more just to watch it all over again!
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May 2019 by Christopher E.
Beat Wal-Mart I've ever been too. They make you lock your bookbag or large bags to reduce stealing which is nice because then you don't have to carry your bags. Lol It was very clean and well stocked. The bathrooms were the cleanest I've seen for Wal-Mart. There was a dog left in the car and when we let them know they immediately intercommed the person and was prepared to get the dog out if they didn't come. My favorite part was the cashiers rolling around with bug balloons that said, check out with me. Andnthey could check you out quickly. I've never seen that before! Loved It! In and out.
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August 2018 by Jerry F.
I went to the Hendersonville NC Supercenter for an uneven wear adjustment on a set of tires purchased and warranteed by WalMart. Two tire service workers immediately began to disqualify my situation citing causes other than product deficiencies. Without testing, they were adament that the problem was due to the front end being out of alignment. Getting nowhere I went to an all-service garage and purchased a replacement set of tires. This facility was sure and I confirmed when driving afterwards that the serious vibration I had experienced was from the WalMart tires. I have two complaints. The tire manager was prepared at the outset to turn down my warranty entitlement without more than a superficial examination of the tires. Secondly, the one page WalMart warranty I retained with my sales materials was grey on a white background and of a print size so small these employees were comical to see attempting to read it There is no doubt in my mind that corporate office deliberately constructed the warranty document in such a way as to discourage reading it and to hide a plethora of legalize to confuse even their employees from understanding and applying it. I won't shop at WalMart again and I would urge others to put no faith in their products or services.
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July 2018 by Christopher C.
I lost a bet with myself and have to use this store's restroom. I don't think the situation can get any worse because of the odd yet familiar stench that all of these stores seem to have. The guardian at the entrance said hello to a shopping cart that wasn't moving; I was in the opposite direction. I suggest using a different restroom and saving your money instead of buying these products. In the end, if you are shopping here then chances are you don't need whatever it is that you want to buy. And, if it's food then you are certainly better off visiting the farmers market. Haiku: Why are children crying When smiling faces are yellow Magnolias blossom
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July 2018 by Aaron C.
Wait way too long for employe to check every item in peoples carts too see if on receipt.