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March 2025 by Alex
Do not buy a washing machine from this place every machine they have brought to my house has been nothing but trash they belong in a scrap yard somewhere honestly pos
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November 2024 by Lance Whisnant
Not sure who the lady is in here working today on 10/19/24 at 4:46 pm. But she is extremely rude with a bad attitude. Had plans on getting some furniture and a tv today. After dealing with this lady I will not be back to this store!!!
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October 2024 by Donna Davis
If I was you, I would not do no dealings with this place.Trust they made my life a living hell
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May 2024 by bobby ragan
Employees were very helpful they answered my questions they followed through on calling me back when they were going to order an item for me. But after checking farmers in Hudson North Carolina was by far a much better deal in price and I do not charge you tax on every payment which makes a big difference. Plus farmer's head the item in stock I was wanting.
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April 2024 by Sabrina Smalley
Great deals, great and amazing staff
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January 2024 by David Kelley
I would like to say that I have bought many items from the Lenoir office and have never had any problems. Tiffany at the Lenoir store cares about her people and all the sales team as well. Would highly recommend them for all your rent to own needs. Thank you Tiffany and all the associates at the Lenoir location for always being there when we needed ya. David kelley
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January 2024 by Kendra Wilson
My husband's account was behind 2 payments, called the store after being advised that he had a “writ for possession” out for the items. Only to be told by the store manager John that we owe over $800. Called cooperate only to be advised that he actually only owe $310. What a scam! Called the store to tell them they can come to get the items because you’re stealing money and lying to customers about what they actually owe.
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November 2023 by willie kent
Great prices
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November 2023 by David Mchone
Very professional, all my questions were answered. Very satisfied with my purchase.Mr . Mchone2023
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September 2023 by bobbi shepherd
Now I have been going to Aaron’s for my whole entire life and I have never had an issue until I moved to Hickory North Carolina and I went to this specific Arron’s. I called and talked to Samantha who By the way, doesn’t know anything about any product in that store so she’s probably not the best person to answer the phones. I was asking her computer question she did not have the answer to any of them I needed a laptop ASAP because I was active in college and my desktop quit working. I told her that I wanted a brand new windows 11 then discovered when I got home that the computer was a windows 10 and not a new computer. I called the store back for three days in a row asking to speak to somebody so that I could resolve the issue bring the computer in to get a brand new Windows 11 bc the monthly payments that I was paying was for a brand new windows 11.So when I return the computer, the gentleman told me that he was not allowed to give me my money back. now remind you I returned the computer on the first so they had already taken the monthly payment out and I asked him to refund the money because I wasn’t keeping the computer for the two weeks. He informed me that he was not able to do that and I asked him for corporates numberby the time I got a hold of corporate corporate Let me know that aarons had refunded the money. They also informed me that I was 100% in the right, and that they were not allowed to keep my money.I called John from Aaron’s and asked him why he had to be threatened in order to give me my money back. I also asked him how many other customers money he takes and asked rightfully so. I explained to him the issues that I’ve had since day one. I explain to him why I was returning the computer and I also let him know that that specific aarons was the worst Aaron’s that I had ever been to.His response was that he wasn’t gonna stay on the phone and continue to listen to me insult him. I returned with, “clearly there’s a reason why you have a 3.9 star rating sir because I’m not insulting you I am giving you customer feedback.”There was no swearing there was no profanity, no one raised their voicethis store needs new management.
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August 2023 by Lisa Palmer
Always Aarons no place else
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July 2023 by Adam Cook
A very good place to get fine furniture , appliances, beds , bed room accessories top notch stereos, sound systems too all top notch stuff
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June 2023 by Pamela Click
Great people. Easy terms. Helpful and easy to work with.
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April 2023 by Robin McKinney
The website says they close at 8 which is a Lie. Do not follow up when they are fixing something. Told me I needed to move my account and said it would be just two signatures but turns out needed to reapply.
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March 2023 by Stacey k Danner
John from HICKORY store is fantastic. We got a Samsung washing machine. We went to the morganton store for a washing machine and the store credit wasn't as high as the HICKORY store. We were in and out quickly. Plus I had all my paperwork with me to get threw the process quickly. We enjoy using Aaron's it builds credit and that have 120days same as cash system; So it really helps when unexpected things happen and electronics or beds need to be bought.
