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September 2023 by Chris Miller
Stopped in due to an emergency tire leak. Service was excellent and repaired my tire quickly. Employees are awesome. Highly recommended.
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July 2023 by Heather Minor
I dropped my car off at 7:45am on Thursday, July 6th. I informed Aiken-Black that I needed two back tires and 4 new brakes, possibly rotors. The gentleman (owner) informed me they would try to get to it today, but that every mechanic in Catawba county was on a 2 week wait right now. I never got a call to inform me my car was ready, so at 4:30 I called them. They stated my car was ready, I only needed two tires and back brakes replaced, stated my front brakes were perfectly fine, and that they close at 5pm. I went to pick up my car, the work that was done was reiterated to me again, verbally, again stating I did not need front brakes or rotors. On my way home the following day, I heard an awful grinding noise. As the weekend continued, the sound and "feeling" of grinding got worse. This morning, I took my car to a different service shop regarding the noise and was told my front brakes and rotors do need to be replaced because they are grinding METAL ON METAL and my front brakes were NON-EXISTANT!Not only was I lied to about not needing new brakes on the front (and rotors), but due to the poor condition of my front brakes and rotors, the integrity of this business is lacking, allowing me to get into my car and drive off knowing good and well they likely didn't even check my front brakes. (My guess is they were too busy) Thankfully my family and I were not hurt due to this negligence, but I am FLOORED that a reputable Tire Service shop would do this.
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June 2023 by John R' Enterprises
I have been getting tires and vehicle service there since 1998. Always a positive experience. Their pricing is competitive and work top notch. They will do what you ask but if you are wasting money they will advise you so you know. The owners and mechanics have always been friendly and did their best to work within your schedule. Honest people.
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June 2023 by Albert Gantt (Bigplayerag)
David and his son Davey Black are amazing people. They have a great selection of tires and services and are very reasonable on their prices. This has been my go to place for tires for over 30 years.
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June 2023 by Dom
I had a tire change their and lost my lock nut socket. The mechanics are really friendly and they use one of theirs to get my tire off and get it. But the owner just lost thousands of dollars worth of business because he got mad and tried to charge me $12 for them having to take my lock nut off. Even though I told them I had a key to get it off. He then proceeded to argue with me and tried to push me out the door and told me to leave so I will not do any business with them anymore....
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June 2023 by Caitlin Hullett
very dishonest and charge $80 for a free test that auto zone does for $0. I specfically asked to be called before anywork besides tire was completed(quoted $150). they called and told me my car was ready and that it would be $305. When i asked about it i was then called a lair and was told to never come back. please do not give them any of your money.
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June 2023 by Joe Dean
Good service, better than most chains. decent price (on par with local shops)In and out quick!
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June 2023 by Cathy M.
This is our go to place for tires. They will do a good job and help you in any way possible. Other members of our family go here also for their tires. If needed, they will finance also. We will use them again when needed. Thank you Bobby and staff for your kindness and support.
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April 2023 by Jim Mathews
Reasonably priced, courteous and professional. I've never been disappointed here.Penny is a warrior princess!
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February 2023 by Meng Yang
Came here for inspection service. I left impressed with their customer service. Very nice and honest people here at this shop.They weren't just nice and honest to me but every other customer. I've heard the discussion that they had with an older lady on tires and tire prices and they definitely earned my business and respect.I got a quote for out the door price for tires and they beat the big box stores in prices.
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February 2023 by Hunter Dinsmore
Been going here for years, seems like the quality of help they are getting is diminishing Prices keep increasing to where i can get oil changes and such cheaper at the dealership, quality of the work continues to diminish as well. Had them rotate my tires when i got my last oil change which they did ( i purchased the tires there). Take it on the road the next day and have a bad wobble, take it back at my first chance and they charged me to balance the tires they had just rotated and balanced 5k miles ago. Going to have to look elsewhere moving forward which stinks because they are right down the road.
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February 2023 by Asmer D
My family has been coming here for years. They have changed over the years. How do you charge someone for something that your company damaged. That's not good business. It doesn't matter if the cost wasn't that much. It's the principal behind it. It just lets me know how this company has changed its business ethics.
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February 2023 by wendy lingerfelt
Trustworthy! Professional.! And kind company with great service. 5 stats for Aiken Black.
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January 2023 by Jerry West
I've been coming here since 2011 and have never had a bad experience. Tires, oil changes, rim repair, state inspection, etc. they have handled all. Sometimes they are busy, but they do all they can to get you in and out as quickly as possible. Price on tires is the best I've found. Davey Black has my trust and my business.
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January 2023 by Ahsan Ayaz
I'm outsider and these people are the best I needed tractor trailer tire and they had shop full and they still got me in and out in 30mins definitely recommend everyone to then honest people also gave me price of 182 but I end up needing another size they charged me less 160.50 which could have changed me 182... good people
