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December 2023 by China Evans
Someone call Oprah because this place rolls out the red carpet for you. Service, front desk check in was stellar. kindness off the chart in a positive way. The efficiency was amazing. Worked my spouse in as a walk in and kept my appointment on schedule. They supported us with whatever we needed and it was awesome. New to hickory. Come. Here. Period.
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November 2023 by Dawn Gray
Excellent facility. Staff is very friendly and the dentist, Dr Scott was great. They got everything straightened out for my mom and her dental work starts right after Thanksgiving
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November 2023 by Matthew g
Very thorough, staff were extremely polite and thoughtful, the pricing for everything isn't bad compared to what I was expecting. They don't try to pressure you into services. The dental hygienist was extremely nice, upfront and honest about what she needed to do.I went to affordable dentures few years ago and was thinking this place was gonna be like that but to my surprise it was the complete opposite.
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November 2023 by d cook
Friendly and very helpful staff. They are also very knowledgeable. I have searched other dentists in my area and I am so glad I decided on Aspen Dental, I would recommend them to all my friends and family.
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November 2023 by Alexus Weise
Everyone has been so nice but the whole reason I came here was because one of my teeth was having some sensitivity. The Dr done a filling now I'm having more issues out of the tooth then before. I was told they would refill the tooth for free, I came in yesterday and the Dr refused to fix it and just told me to go home and someone will call about a root canal. He messed up my tooth and didn't want to fix it for free now I'm I'm more discomfort for trusting a Dr who refused to fix my tooth for free that he caused more damage to. I'm so upset.
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November 2023 by Mel Turbyfill
Got an appointment right away at the Hickory office with Dr. Ryan. Only waited a few minutes after I arrived. Had a root canal. Everyone was very pleasant and professional. Took less than an hour. I wouldn't hesitate to recommend Dr. Ryan and Aspen Dental for your dental needs.
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November 2023 by d flowers
My first appointment was very personal for me I have major anxiety when going to the dentist. I explained to the girls when they started with me an they were very understanding an made me feel very comfortable. Everyone I dealt with was very kind. Thank you very much
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October 2023 by Jamie Hall
Have been going here for years because I started with one in another state previously. I've had some work done here before and things were fine. I've never had my wisdom teeth removed and they told me that it would need to be done eventually. Well that time has come and I can't even get anyone to answer the phone or call me back. I'm in immense pain and have called the 1-800 and local number (that takes you back to the 800 number) and all you get is a voicemail. I've left 2 voicemails over 2 days and called several other times and haven't heard back in 3 days. I'm going to a local dentist now and will never be back at Aspen.
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October 2023 by Bonnie t
OK, 1st off; Dr. Scott, I HIGHLY recommend for extractions. 19 teeth in one day, I was freaking out however, he took his time and did great. I've been recommending him to EVERYONE!!!Now, dentures, I don't know who or where they're making them. I was under the impression from the start they had a lab 'in house' apparently not. The 1st pair were way too big for my mouth. 2nd time around they did the upper and then I had to go back for lower. I'll have to come on here in few days to let know how this pair does.friendly staff
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September 2023 by Michael Chalson
I had a snap in denture made at the Hickory office a few months ago and called today to have an adjustment made. I was told I would have to wait 3 weeks to have it done. As soon as they take your money they are done with you. Terrible service and I will never recommend this place to anyone else.
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August 2023 by Dianna Grippi
I just found a five star review that shows I supposedly posted from two years ago. That is not the case AT ALL! I DID NOT post a review for this place...Do not use my name to boost your business. Even if I had a good experience I would not recommend anyone on the principle of using me for a fake rating.
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August 2023 by Mary Loggins
Worst place for any dental work. They lie about what all you need done to rob you of money. I would give a zero if I could. Will never go back here or would never recommend this place to anyone else.
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July 2023 by Cheryl Cash
Front desk was very courteous. Appointment scheduling is a nightmare. I left after waiting 1/2 hour. Apparently they don't really need more business.
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June 2023 by Melissa Jenkins
I have had multiple issues with this place. First off, if it weren't for me already paying them $10,000, I would have already left this place. I'm never seen in a timely manner. My appointments have been canceled. I get told when my appointments are without asking me first, so I have to work around them regardless of my schedule. They have double booked when my appointment was and made me wait 3 hours.l before being seen. After being told to be here today, I'm being told I didn't answer my phone to confirm my appointment. Then, I was told the service I was scheduled for is not available because my implant t is not here. They must know they have done me dirty since I haven't had to tell them my name the last couple of times I have been there.
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May 2023 by Am S
Let my sister leave from having all 4 wisdom teeth pulled without her prescriptions for her pain medicine. Then sent my mom who is recovering from knee surgery all around hickory to track down where they sent the prescription. Why require someone to fill out paperwork telling you who they prefer to use and you don't select that pharmacy. It just doesn't make sense to me.Also why have someone have appointment at 7am but they don't walk back until 730? Please respect your customers time.
