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February 2024 by Marcia Michelle
Just left the store after one of your dumb associates scanned my free item then said it’s just been redeemed and wouldn’t let me have it. I can’t make up this level of stupidity get it together and I will be calling corporate because that’s ridiculous. I spent way too much money at Bath and body Works for y’all to be trying to hustle me like that.
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January 2024 by Dedra Hoyle
Love this store
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November 2023 by Sondra Haithcock
This was the first time I visited a Bath & Body Works and I wasn't "swarmed" by sales staff. It was nice to leisurely spray samples and sniff lotions to find the perfect scent
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September 2023 by Barbra
I guess the employees here pawn the damaged candles off for the in store pickup orders? If you think I’m keeping these, I’m not. They will be returned and I will pick out my own. Yeah, product still works fine. But at $26.95, you best bet I’m getting one in near perfect condition. What a joke. No wonder they had them wrapped. I’m absolutely not keeping these, I doubt anyone would.
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September 2023 by andygirl0930
Huge Thank You to B&BW associate Jess at the Hickory location inside Valley Hills Mall. She went above and beyond to help me. Jess you were awesome and thank you for your patience and your kindness.
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September 2023 by Erin
So apparently this store makes their own policies lol. It’s price for price. If a candle cost $26.95, then I am absolutely allowed to exchange for a candle that is $26.95. It doesn’t come out of your pockets, and absolutely I am not accepting the lowest selling price it went for. Had to call corporate, who obviously forced the exchange. Dang the look of embarrassment on her face. Now wouldn't it had been easier, just to follow the policy now don’t you think? Won’t be back here, as if I am ever. 100% online is better.
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September 2023 by Mickey Brown
Nice store, very well stocked and many many options to choose from. Employees were courteous and attentive without being pushy or being all up in your space, which seems to be the case at other B&BW stores I've shopped at. I like the available choices for men as well. Also, the dual entrances make it easy to get in and out
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June 2023 by Kalani Tuttle
Love this store. Hate when they change out the sprays.... uhhh! Just when I find something I like it's gone soon after..
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May 2023 by Robin Martinez
Three best products. Hand soaps (form my fav) Hand sanitizer ?? and of course the candles!!!!
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May 2023 by Christa Toms
You never can have enough hand soap! They have the best fruit smells! I've got an 8 yr old that comes to my house to play! Well, she shops in my soap before she leaves. lol, I love it. At least she wants to wash her hands and smell good ! I make sure I buy 2 of each ! One for me and one for her ! Got to love them, babies!
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May 2023 by Vikkitoria PB
Great selection throughout the store. Super friendly and helpful staff!
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April 2023 by Wendy Teague
I love the aroma therapy this store offers... everyone has a favorite scent!
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April 2023 by Cheryl P
Went in to look around to see new items. The store was clean and well stocked. The staff was friendly! Would recommend to others.
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March 2023 by Danelle' McGalliard
Love this location. They 9 out of 10 will have everything u are looking for whenever u go
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February 2023 by Bunnysunshine Gaming
They had super good sales on everything! I was able to buy early valentines day gifts! For a affordable price.