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“I was so pleased with Custom Body Works ! They did a great job on repairing my car and were so helpful in the process. Great customer service and a rest company to work with.”
“I dealt with Alex they were open and honest the entire time they had my car and kept you informed what was going on unfortunately the car was totaled by the way it was hit”
“From the minute I walked through the door I was greeted with a warm welcome. All of the ladies that take care of the paperwork do such a terrific job and they perform that duty with professionalism, knowledge, compassion and wonderful customer service. Their certified repair team does excellent body work and are top-notch. They repaired my 2025 Toyota RAV4 according to manufacturing specs and I am well pleased with the awesome job they done. I can honestly say that you will be well taken care of if you chose them. I am a very satisfied customer and highly recommend them!”
“Mackeys was great when I hit a deer. My car was completely decimated in the accident and Mackey was quick to help me out. Looks brand new. They were very easy to work with and helpful.”
“I just so happened to come across this store and decided to stop in since I had been looking up paint online for my wife’s car. Trying to find it yourself online without any auto paint experience can be a little confusing but he gave me exactly what I needed and explained the process in better detail for me. Very professional place and will purchase here again as I have other projects in mind.”
“Just purchased a 2020 Subaru Outback from Dean Bradshaw. Dean was awesome to work with and the finance manager Mike Powell made the buying process super easy. I’ve purchased a few used cars from other dealerships in the Hickory area over the past few years and these folks have it figured out. They were not pushy at all with warranty sales, they did not try to sneak in a “snake oil” car clean/coating package, and the car was priced very well compared to other dealerships with similar equipped vehicles. Very positive experience and I wouldn’t hesitate to purchase with them again.”
“I was referred to Gold Standard Auto Body in early Oct. 2025. My Ford Edge had significant DMG to right front end/qtr panel, tie rod. Spoke w/Brad Arrowood got a wrecker to deliver car to him on 10/08/25. Brad answers phone promptly & professionally, calls you back when he commits! He quoted & sent an email estimate giving a 7 work day turnaround for repairs which was 100% accurate (a day early in fact). I had a 3rd pty paying & he also worked great directly w/them accepting their payment & solid communication. The finished work exceeded my expectations, looks like new & car was detail cleaned (exterior). Really pleased. I'd refer to anyone!”
“Great experience here! The staff was very professional/courteous. Provided me with 3 options and estimates to match. The painting process was seamless (no pun intended) and I picked up my truck when they promised. Overall a very positive experience and the truck looks great! Special thanks to Donna for handling it so professionally! I highly recommend!”
“Best quality body and paint shop, outstanding customer service!!! The team will make the repair and insurance process fast and painless they explain every step and are patient .I would highly recommend this Body Shop, I'm a customer for life.”
“Everyone that I dealt with were pure professionals and good, hard working people. I will not ever take my car to any other place, and that is a fact about how this place is ran. Good people doing hard work, and it shows.”
“Very pleasant staff, received text message updates and my truck looks as good as it did before the accident. I would definitely recommend Gerber Collision in Hickory.”
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“Wow, I am completely blown away by the service I received from K&M! I can’t speak to their reconstructive work, but if it’s anything like the service I received you won’t be disappointed. I really am astounded at how much guidance they happily provided during this frustrating and confusing journey. From receiving my vehicle all the way through to it being considered a total loss by insurance I felt like they were more of a consultant than a collision shop . Lisa was especially great, though the rest of the staff that interacted with also seemed top notch. Thank you K&M. I hope to never need your services again, but if I do I know where to go.”