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September 2023 by Chloe Ennis
Make sure to check your account and receipt when leaving after depositing. My rent money which is a sizable amount was deposited into someone else’s account. Huge mistake on their part and I am very unhappy. Susie was rude about counting out my money (I am a bartender) and this just tops it off. After this is resolved I will be closing my account after banking with them for more than a decade.
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October 2022 by Glenda McCorkle
I must say this bank the employees treat you like family, it's not about business they have genuine love for their partons, nice, pleasant at all times. I mostly go to branch 9319 however I always felt welcome at all of them.
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June 2021 by matthew gurley
They were nice to me.
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November 2020 by Angela Hunter
Have always been treated well. A smile and kindness go a long way.
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March 2020 by Dawn Thurmon
Everyone was very friendly,
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December 2019 by Julie L
Why don't you stay open til 5 Mon-Thurs like a normal bank?
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August 2019 by Jm nosnonaa
Whoever the “NEW†older lady working at the window today was absolutely rude! I did not get the chance to get her name; but she's new and very rude!!! I don't appreciate being belittled and talked to like that! She told me “if you are doing transactions like this you have to come inside, do you not see the long line?! There's a lot of cars behind you!†Rolled her eyes and just continued being rude. I go through the window all the time to Deposit my Work check that's it! And that's an issue?! It's is 3:30pm in the afternoon what does she expect? Everybody is rushing to cash in their check after work and make sure to catch the bank before they close! Like What the heck?! If you hate your job, you absolutely do not need to be working customer service!!!
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May 2019 by Chee Yang
Very bad customer service! I had an issue and was seeking help and the lady named Robin was very rude. She sounded like she was in a hurry to go eat breakfast or something . Would not recommend this bank whatsoever. Would give this lady a negative rating.
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July 2018 by Justin Knight
Very pleasant employees that know you by name. In tune with the needs of your business. Would definitely recommend.
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December 2016 by Michael David
Rude staff by nature, seemed to enjoy having only one window open while multiple tellers stood around talking about their vacation. I observed their denial of use of restroom to an elderly woman with obvious walking problems. Very slow service, tellers did not know how to count.
