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September 2025 by Dexter Seke
Azmean knew nothing about her job
And associate name Mimi was very rude and disrespectful
Hope you guys do better
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September 2025 by Emanuel Morales
Towed my car without a single phone call now I have to pay 1k to get it recovered 6 hours away from me and they act like everything is ok I spend close to a million dollars a year with this company and they act like they don’t care . Do you want to change my experience you know what to do Paul
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August 2025 by Doyte Elliott
Bought a Mazda cx5 in Hickoy. It had no sd card for the navigation. They ordered one for us. Come to find out the box also needed to be replaced. Long story short, CarMax ordered both and replaced them at no cost to me. Would call that excellent service.🇺🇸
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April 2025 by Robert Gottschall
Great Affordable reliable Cars at a Good Price.
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October 2024 by Emmanuel Koroma
The auction lot is always well-organized, so it's easy to find and check out the cars that are up for sale. The staff is super friendly too!
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December 2023 by Bob Penland
Great service
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October 2023 by Benjamin Berryhill
Positively the easiest purchase for the vehicle needed.
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September 2023 by Angie Moose
Bought a car here for my daughter.
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June 2023 by Paula G. Schronce
On April 24th 2023 my birthday I bought me a 20/20 Kia Sportage from CarMax. Brandon was wonderful it was somewhat fast very easy I love my new Kia
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March 2023 by Myra Craig
Professional and friendly staff at the service dept.counter.. Randy and Tracey are a pleasure to work with.
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March 2023 by Mike Johnson
I bought a couple vehicles here and had them ship them .It took two weeks to get them here and when I called know one had any idea where my trucks were they put me in contact with a manager who found them ,he promised to reimburse my shipping and didn't. I HAVE LEFT MULTIPLE MESSAGES.My trucks also arrived with interior panels missing that weren't when I bought them .Very disappointing if you buy here make sure you have your own transportation set up ,they sub it out and don't have any way of tracking where your cars are.
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September 2022 by David H.
I got a good price on line and made an appointment. Within thirty minutes, I left with a check. A pleasant experience given a car sale.
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December 2021 by Cola R.
Went to go pick up a car after having it reposesaws. I arrived 45 mins before the department I needed to see was supposed to close. Was Directed to the business department where they made a call to inventory to go look for my car. Then waited over an hour before I had to ask the lady for an update which she then called and then had to go to inventory herself to even see if my car had been found yet. We called previous to arriving to let them know that we would be coming up to pick up our vehicle. So it should have been ready to go. However I literally waited over two hours to get my car with extremely lazy and unhelpful employees. Mainly the woman I was directed to in the business department . Extremely unprofessional.
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July 2021 by Matthew B.
Have visited this location on two separate occasions for quotes on selling two different cars. Both times the offers were either very low compared to others or in my most recent case they couldn't even decide on a price. Literally told me I need to drive 2 hours back to their store so they could reappraise it.
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March 2021 by Derrick Suppes
My opinion it's the only place to buy a car. No haggling helpful staff.
