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March 2024 by Jack Petty
remind me when my carepass expires, or carry the amount over to the next month
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March 2024 by Tina Scott
Never any help
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January 2024 by Neely Thomas
Most definitely one of the worst pharmacies there is.... Nothing but trouble out of this CVS pharmacy other CVS's are normally okay. This pharmacy is closed more than they are open.
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October 2023 by Dubs CP
The absolute worst customer service for pharmacy I've experienced. Sat in a drive thru for more than 30 minutes only to be met with the woman at the window look at me and close the shade. I proceeded to go inside to recieve my MUCH NEEDED prescription to be met with, "We close at 7pm" It was 7:01 and I reiterate I waited on them for more than 30 minutes. After explaining the need for the medication I was also met with, "We've been here since 8am and we're ready to go home." As if the people needing their medication haven't been working all day. Just pure disregard for the people they serve. Outright unprofessional and extremely slow in getting people what's needed. If I could rate lower I definitely would. Needless to say, but I've switched pharmacies.
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October 2023 by Chris Burgess
Got off work at 530 and was waiting in the pharmacy line at 535 knowing they close at 6 right now. But i didn't think they would close the pharmacy to people who had been waiting in line for 25mins. So now i guess i have to wait another day to get my kids medicine. That's a little ridiculous. It's not my fault i was there 25 mins before they close waiting. Will be looking for a new pharmacy!!!!
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October 2023 by Robert Lapp
A few days ago, my son and I passed by the CVS drive thru to pic up a prescription. I asked about getting a covid booster and flu shot for both of us. Even tho they were terribly short handed, the pharmacist took time to get us the shots. He even talked my young son thru the shots he was scared of. All this while being very short handed and overworked. Thank you all that work there
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September 2023 by Thomas Fletcher
Bad pharmacists that think they know better than my doctor. Will not receive my business. I suggest you go elsewhere.
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July 2023 by Hailee Waldon
Would put ZERO if possible! Dropped pictures off to get developed for my mom, around MOTHERS DAY. July 10th, after numerous calls and wild goose chases, they inform me that the mail man never scanned the package and they were lost. They leave me voicemails because I am always busy, and it’s different people all using the name Anita. They have a script wrote down beside my name on the photo books if I call to track them. They are told to say “I personally handed them to the mail man, this is Anita the manager”. The day I dropped my photos off, my sister and I were barely greeted with a “hey”. We stood at the photo section for 5 minutes, no other customers in the store, “Anita” walked away from the counter and pretended to stock items. When we asked where should we leave our photos so they get sent, she said the counter. She didn’t even take them from us, even though the spot to place them for shipment was behind the counter, on the back wall where customers are not allowed. Go to Walgreens across the street if you ever need film developed. Their estimated pick up was DOUBLE of what CVS’ was predicted to be, and arrived in HALF of th at estimated amount, yet no photos from CVS yet almost 2 months later. And get told they are not trackable and lost. These were 20 year old disposables. Not like we can print more. Thanks Anita!
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June 2023 by Candice Harold
Counter: Always helpful and full of enthusiasmPharmacy: Miss the common niceties sometimes due to the obvious stress of the job but if called on it, they stop and take that moment to take a breath from the "conveyer belt" and be friendly.
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June 2023 by Cass
Small wait at drive thru but very quick once at the window.
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May 2023 by Tim M.
I called and verified this location had the syringes I needed, and drove 13 miles to purchase them. Though having bought syringes for my medication at the Mountain View and Conover locations, after arriving this location arbitrarily decided it was "company policy" not to sell them to me as I had not bought the actual medication (1.79 times more expensive) from CVS.I am changing the meds we purchase from CVS to another provider. Old grumpy and miss stumpy in the Pharmacy are overdue for training in customer service.
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May 2023 by Curtis Mccurry
Very friendly service but unfortunately the pharmacy is severely understaffed. The posted hours are 8pm, but you will need to check daily because they often close even earlier than 8pm. If you are in a hurry to get a prescription filled this is not the place. You are much better off to go to the CVS on 127 in Viewmont where they are always well staffed and have convenient hours.
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May 2023 by Gail Ketchie
Always friendly & helpful store employees. Reasonable prices. They offer lots of coupons for future purchases after each purchase. Great variety of products, especially seasonal items. They often offer "buy-one-get-one" either free or half off. Love this store.
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April 2023 by Alice Philyaw
CVS does not have printers for Ups services like the website says. I had to pay for a picture or go find a place to print a shipping label. This is crazy!!!
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March 2023 by Cdiddy
For years this was our go to for prescriptions, but in the past year they have gotten terrible. The last three prescriptions for my child have been a nightmare to get. They send a text saying the prescription will be ready in an hour. When I arrive three hours later they don't have it ready or they are completely out. Why can't I get a text letting me know what is going on before I make several trips back and forth.The icing on the cake is that there is never an apology. Does the manager train the employees to never show empathy? I don't get it. Switching to Walgreens across the street.
