CVS Health in Hickory is open seven days a week to help manage health needs. It offers prescription refills, COVID-19 or flu tests, vaccinations, personal care items, pet toys, and healthy snacks. Customers can join ExtraCare for personalized deals and rewards, shop weekly deals, or order online for free pickup or same-day delivery. Reviews note the staff is pleasant, helpful, and tries to move quickly, often being amazing despite feeling understaffed. Some customers have had negative experiences primarily due to system issues, but feel employees help as much as they can within their limits. The location is appreciated for being very quiet and conveniently open 24 hours, which suits non-traditional work schedules. Many praise the pharmacy service and the valuable yearly membership, which offers monthly credits, discounts on CVS brand items, and rewards for prescription fills. However, some note the drive-thru is getting slower, there are lots of new faces, and the pharmacy is no longer 24/7, as it now closes for a 30-minute lunch break.
